Infosys
FS/ ServiceNow – Risk and Compliance – Principal, Business Consulting
Infosys, Richardson, Texas, United States, 75080
Overview
FS/ ServiceNow – Risk and Compliance – Principal, Business Consulting at Infosys. Location: Richardson, TX. Responsibilities
Lead stakeholder workshops to gather and interpret risk and compliance requirements specific to banking, insurance, asset management, and fintech operations. Architect and configure ServiceNow IRM modules (Policy and Compliance, Risk Management, Audit Management, Vendor Risk Management) aligned with industry regulations and internal control frameworks (e.g., COSO, COBIT). Partner with governance, audit, compliance, and IT security teams to build automated workflows that monitor control effectiveness and regulatory adherence. Define and implement GRC dashboards and reporting tailored to financial regulatory reporting and executive oversight. Collaborate with platform developers to implement custom solutions where out-of-the-box functionality is insufficient. Train users and stakeholders in IRM functionality and best practices within the financial services context. Stay updated on regulatory changes (e.g., OCC, FDIC, CFPB) and translate them into actionable ServiceNow enhancements. Utilize GRC/IRM technical knowledge to collaborate with the technical team in driving solutions across the platform. Support project scoping and proposal development, advising on viable technical solution options throughout the project lifecycle. Craft and deliver workshop materials, perform elements of solution implementation, and drive the completion of key project deliverables. Help create new practice solutions and offerings and drive continuous improvement of capabilities. Lead efforts in requirements gathering and developing/documenting process workflows. Translate requirements/stories and mock-ups into fully functional IRM features. All other duties as assigned or directed. Additional Responsibilities
Maintain proficient knowledge of the ServiceNow platform and products via webinars, case studies, training, and other resources. Participate in pre-sales activities, crafting proposals and presenting ServiceNow IRM solutions to prospective clients. Educate practice members on ServiceNow IRM modules and facilitate ongoing education and knowledge sharing. Work effectively in a high-paced environment and adapt to rapidly changing business drivers. Provide mentorship and guidance to other team members. Qualifications
BS in Information Technology, Computer Science, or a related field Strong GRC/IRM technical background 5+ years of ServiceNow experience with a focus on IRM/GRC modules Strong understanding of risk management frameworks and regulatory compliance requirements Prior experience as a consultant or client-serving professional Understanding of ServiceNow best practices and latest features Familiarity with Agile and Scrum methodologies Excellent communication and presentation skills for technical and non-technical audiences Ability to work independently and manage multiple projects Proactive attitude toward learning and continuously enhancing ServiceNow knowledge Preferred Certifications
ServiceNow Certified Implementation Specialist – Risk and Compliance Work Context
Ability and willingness to work as part of a cross-cultural team and support multiple time zones when necessary Benefits & Travel
As a full-time Infosys employee, you are eligible for benefits including Medical/Dental/Vision/Life Insurance; Disability coverage; Health and Dependent Care Reimbursement Accounts; additional insurance products; 401(k) plan; and paid holidays plus Paid Time Off. Travel may be required per job requirements. Employment facts
Seniority level: Mid-Senior level Employment type: Full-time Job function: Other Industries: IT Services and IT Consulting
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FS/ ServiceNow – Risk and Compliance – Principal, Business Consulting at Infosys. Location: Richardson, TX. Responsibilities
Lead stakeholder workshops to gather and interpret risk and compliance requirements specific to banking, insurance, asset management, and fintech operations. Architect and configure ServiceNow IRM modules (Policy and Compliance, Risk Management, Audit Management, Vendor Risk Management) aligned with industry regulations and internal control frameworks (e.g., COSO, COBIT). Partner with governance, audit, compliance, and IT security teams to build automated workflows that monitor control effectiveness and regulatory adherence. Define and implement GRC dashboards and reporting tailored to financial regulatory reporting and executive oversight. Collaborate with platform developers to implement custom solutions where out-of-the-box functionality is insufficient. Train users and stakeholders in IRM functionality and best practices within the financial services context. Stay updated on regulatory changes (e.g., OCC, FDIC, CFPB) and translate them into actionable ServiceNow enhancements. Utilize GRC/IRM technical knowledge to collaborate with the technical team in driving solutions across the platform. Support project scoping and proposal development, advising on viable technical solution options throughout the project lifecycle. Craft and deliver workshop materials, perform elements of solution implementation, and drive the completion of key project deliverables. Help create new practice solutions and offerings and drive continuous improvement of capabilities. Lead efforts in requirements gathering and developing/documenting process workflows. Translate requirements/stories and mock-ups into fully functional IRM features. All other duties as assigned or directed. Additional Responsibilities
Maintain proficient knowledge of the ServiceNow platform and products via webinars, case studies, training, and other resources. Participate in pre-sales activities, crafting proposals and presenting ServiceNow IRM solutions to prospective clients. Educate practice members on ServiceNow IRM modules and facilitate ongoing education and knowledge sharing. Work effectively in a high-paced environment and adapt to rapidly changing business drivers. Provide mentorship and guidance to other team members. Qualifications
BS in Information Technology, Computer Science, or a related field Strong GRC/IRM technical background 5+ years of ServiceNow experience with a focus on IRM/GRC modules Strong understanding of risk management frameworks and regulatory compliance requirements Prior experience as a consultant or client-serving professional Understanding of ServiceNow best practices and latest features Familiarity with Agile and Scrum methodologies Excellent communication and presentation skills for technical and non-technical audiences Ability to work independently and manage multiple projects Proactive attitude toward learning and continuously enhancing ServiceNow knowledge Preferred Certifications
ServiceNow Certified Implementation Specialist – Risk and Compliance Work Context
Ability and willingness to work as part of a cross-cultural team and support multiple time zones when necessary Benefits & Travel
As a full-time Infosys employee, you are eligible for benefits including Medical/Dental/Vision/Life Insurance; Disability coverage; Health and Dependent Care Reimbursement Accounts; additional insurance products; 401(k) plan; and paid holidays plus Paid Time Off. Travel may be required per job requirements. Employment facts
Seniority level: Mid-Senior level Employment type: Full-time Job function: Other Industries: IT Services and IT Consulting
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