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M&T Bank Corporation

Banking Services Group Leader III - Commercial Lending Operations

M&T Bank Corporation, Buffalo, New York, United States, 14266

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Banking Services Group Leader III - Commercial Lending Operations page is loaded## Banking Services Group Leader III - Commercial Lending Operationsremote type:

Hybrid Positionlocations:

Buffalo, NYtime type:

Full timeposted on:

Posted Todayjob requisition id:

R80080# **Overview:**Serves as team leader within assigned Commercial Lending Operations unit with guidance from manager.

Guides workflow, manages exceptions, assists in process improvement and related projects within Commercial Lending Operations.## **Primary Responsibilities:*** Monitor work flow and serve as liaison between assigned Commercial Lending Operations unit and management.* Provide training and coaching to assigned Commercial Lending Operations team on daily work functions and approve daily work of assigned team.

Assist with onboarding new hires.* Assist with production work on an as needed basis.* Complete daily production reporting for assigned Commercial Lending Operations team.* Maintain currency of team procedures; complete quality assurance control reviews of team activities to ensure adherence to these procedures.* Participate in special projects as assigned.* Manage and provide guidance on exceptions occurring within the team.* Identify opportunities and assist with implementation of approved process improvement efforts for assigned team.* Reconcile the general ledger as required by assigned area.* Approve daily team productivity reports, ensuring they accurately reflect team activity.* Research and resolve complex internal and external customer issues and escalations within assigned area.* Provide vendor support with daily activities and problem resolution.* Resolve regulatory complaints for assigned team, working with Legal and Compliance as required.* Assist with onboarding new hires.* Review and approve wire transfers as required by assigned area.* Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.

Identify risk-related issues needing escalation to management.* Promote an environment that supports belonging and reflects the M&T Bank brand.* Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.* Complete other related duties as assigned.## **Education and Experience Required:**A combined minimum of 5 years’ higher education and/or relevant work experienceWork leadership experienceStrong customer service skillsKnowledge of relevant spreadsheet, word processing and presentation software as required within assigned team.## **Education and Experience Preferred:**Proven verbal and written communication skillsKnowledge of systems, documents and procedures in assigned areaM&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $24.76 - $41.27 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.# **Location**Buffalo, New York, United States of AmericaGreat companies have an enduring sense of purpose. At M&T, our purpose is a simple one: **make a difference in people’s lives and uplift the communities we serve**. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. #J-18808-Ljbffr