Jobs via Dice
Description
TEKsystems is looking for a skilled Technology Support Specialist to join their client's team and address issues within conference rooms. The primary responsibility of this role is to troubleshoot connectivity problems with Microsoft Teams, as well as install, support, and maintain physical conference room equipment.
Tickets will be managed through ServiceNow.
This person will interact directly with end users, including executives, directors, managers, employees, and guests.
Responsibilities
Maintain and support all technology in person in conference rooms within the Madison area.
Respond to room alerts and outages from Microsoft Teams admin systems, coordinating with technicians at other locations to address issues.
Manage tickets in ServiceNow.
Perform meeting support for large events as needed.
Provide phone support to technicians at other locations.
Ensure proper cable management to leave conference rooms in good working order after installations, upgrades, or repairs.
Skills & Requirements
1+ year of experience supporting Microsoft Teams, Zoom, and other conferencing technologies in a corporate or education environment.
Experience with A/V support and cable management.
Pay And Benefits The pay range for this position is $17.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
Life Insurance (voluntary life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Madison, WI.
Application Deadline This position is anticipated to close on Oct 24, 2025.
About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Seniority level Entry level
Employment type Full‑time
Job function Information Technology
Industries Software Development
#J-18808-Ljbffr
Tickets will be managed through ServiceNow.
This person will interact directly with end users, including executives, directors, managers, employees, and guests.
Responsibilities
Maintain and support all technology in person in conference rooms within the Madison area.
Respond to room alerts and outages from Microsoft Teams admin systems, coordinating with technicians at other locations to address issues.
Manage tickets in ServiceNow.
Perform meeting support for large events as needed.
Provide phone support to technicians at other locations.
Ensure proper cable management to leave conference rooms in good working order after installations, upgrades, or repairs.
Skills & Requirements
1+ year of experience supporting Microsoft Teams, Zoom, and other conferencing technologies in a corporate or education environment.
Experience with A/V support and cable management.
Pay And Benefits The pay range for this position is $17.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – pre‑tax and Roth post‑tax contributions available
Life Insurance (voluntary life & AD&D for the employee and dependents)
Short and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type This is a fully onsite position in Madison, WI.
Application Deadline This position is anticipated to close on Oct 24, 2025.
About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Seniority level Entry level
Employment type Full‑time
Job function Information Technology
Industries Software Development
#J-18808-Ljbffr