TEKsystems
Job Overview
TEKsystems is seeking a skilled Technology Support Specialist to join a client team and address issues within conference rooms. The primary responsibility is to troubleshoot connectivity problems with Microsoft Teams, as well as install, support and maintain physical conference room equipment. Tickets will be managed through ServiceNow.
Key Responsibilities
Maintain and support all technology in person in conference rooms within the Madison area.
Respond to room alerts and outages from Microsoft Teams admin systems, coordinating with technicians at other locations to address issues.
Manage tickets in ServiceNow.
Perform meeting support for large events as needed.
Provide phone support to technicians at other locations.
Ensure proper cable management to leave conference rooms in good working order after installations, upgrades, or repairs.
Skills & Requirements
1+ year of experience supporting Microsoft Teams, Zoom, and other conferencing technologies in a corporate or education environment.
Experience with A/V support and cable management.
Pay and Benefits Pay range: $17.00 - $22.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Location & Application Deadline Fully onsite position in Madison, WI. Application deadline: Oct 24, 2025.
#J-18808-Ljbffr
Key Responsibilities
Maintain and support all technology in person in conference rooms within the Madison area.
Respond to room alerts and outages from Microsoft Teams admin systems, coordinating with technicians at other locations to address issues.
Manage tickets in ServiceNow.
Perform meeting support for large events as needed.
Provide phone support to technicians at other locations.
Ensure proper cable management to leave conference rooms in good working order after installations, upgrades, or repairs.
Skills & Requirements
1+ year of experience supporting Microsoft Teams, Zoom, and other conferencing technologies in a corporate or education environment.
Experience with A/V support and cable management.
Pay and Benefits Pay range: $17.00 - $22.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Location & Application Deadline Fully onsite position in Madison, WI. Application deadline: Oct 24, 2025.
#J-18808-Ljbffr