Management Applications, Inc.
Network Support Professionals for DC Government Entity
Management Applications, Inc., Manassas, Georgia, us, 30438
Network Support Professionals for DC Government Entity
Management Applications, Inc., a leading provider of Managed IT Services and Network Design and Implementation is seeking Network Professionals for positions with a DC Government Entity.
Please submit a resume and salary requirements to be considered.
Applicants with government experience are encouraged to apply. The Entity’s internal IT staff consists of five members: a Network Administrator, a Network Systems Administrator, a Help Desk Manager, a Procurement Coordinator, and a Director. Newly hired staff will report to the Help Desk Manager on a day-to-day basis. The Help Desk Manager has a supervisory role over desktop support, network operations, and technology training. Hired staff will work closely with the Help Desk Manager and IT Director to ensure high-quality support is provided for the entity’s IT services and timely completion of technology projects. The following technologies will be supported: IPS Cisco Switching Cisco Routing Fiber Channel Switch SAN Hyper-V Video Conference Bridge Video Conference Endpoint Office 365 Netwrix AlienVault SIEM Active Directory Group Policy DNS DHCP RDP HTTP/S FTP Terminal Services Barracuda Backup Barracuda Web Filter Barracuda Email Filter Sophos Endpoint Protection ESRI ArcGIS SharePoint Windows Server 2012 R2 Windows 7 Windows 10 Office 2013 Office 2016 Scope of Support Services Staff will support the entity’s existing on-premises infrastructure/personnel components. Support of the infrastructure shall include: Following entity IT Policies and Procedures; Development of project /Statements of Work; Responding to alert notifications from system monitoring applications; Preparing regular system performance reports and presenting recommendations for improvement; Providing technical support and training to entity employees; Providing technical expertise and support for regional IT projects in which the entity is involved; Taking necessary steps to ensure the entity’s IT infrastructure is safe from malware and properly maintained and patched; Ensuring that all entity servers are appropriately backed up and can be restored within agreed-upon timeframes; Provisioning of new systems as needed or full-system upgrades of existing systems; Open Positions One person on-site full-time for Tier 3 level support and project-based work to be performed during entity business hours. Tier 3 person must have a 4-year degree in Information Technology and be at least CCNA level certified. PMP Certification is also preferred. Tier 3 person must have demonstrated expertise managing Microsoft Hyper-V, Cisco networking infrastructure, and exposure to multiple security platforms. One person on-site full-time for Tier 2 level support and project-based work to be performed during entity business hours. Tier 2 person must have at least a 4-year degree in Information Technology and proven quality support experience. Tier 2 person must have proven experience supporting a Microsoft Windows 7/10 desktop environment along with Microsoft Office 2013/2016. Additional Positions It is anticipated that additional projects supporting the entity’s infrastructure will arise that require specialized technical skills from the following open positions: Oracle Database Administrator; Microsoft SharePoint Administrator; Microsoft SharePoint Developer; Cisco CCNP or equivalent level engineer; Cisco CCNP Wireless or equivalent level engineer; Job Application Instructions To be considered for these positions, please submit a
resume
(2-page max.) as well as
minimum salary requirements . Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED.
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Please submit a resume and salary requirements to be considered.
Applicants with government experience are encouraged to apply. The Entity’s internal IT staff consists of five members: a Network Administrator, a Network Systems Administrator, a Help Desk Manager, a Procurement Coordinator, and a Director. Newly hired staff will report to the Help Desk Manager on a day-to-day basis. The Help Desk Manager has a supervisory role over desktop support, network operations, and technology training. Hired staff will work closely with the Help Desk Manager and IT Director to ensure high-quality support is provided for the entity’s IT services and timely completion of technology projects. The following technologies will be supported: IPS Cisco Switching Cisco Routing Fiber Channel Switch SAN Hyper-V Video Conference Bridge Video Conference Endpoint Office 365 Netwrix AlienVault SIEM Active Directory Group Policy DNS DHCP RDP HTTP/S FTP Terminal Services Barracuda Backup Barracuda Web Filter Barracuda Email Filter Sophos Endpoint Protection ESRI ArcGIS SharePoint Windows Server 2012 R2 Windows 7 Windows 10 Office 2013 Office 2016 Scope of Support Services Staff will support the entity’s existing on-premises infrastructure/personnel components. Support of the infrastructure shall include: Following entity IT Policies and Procedures; Development of project /Statements of Work; Responding to alert notifications from system monitoring applications; Preparing regular system performance reports and presenting recommendations for improvement; Providing technical support and training to entity employees; Providing technical expertise and support for regional IT projects in which the entity is involved; Taking necessary steps to ensure the entity’s IT infrastructure is safe from malware and properly maintained and patched; Ensuring that all entity servers are appropriately backed up and can be restored within agreed-upon timeframes; Provisioning of new systems as needed or full-system upgrades of existing systems; Open Positions One person on-site full-time for Tier 3 level support and project-based work to be performed during entity business hours. Tier 3 person must have a 4-year degree in Information Technology and be at least CCNA level certified. PMP Certification is also preferred. Tier 3 person must have demonstrated expertise managing Microsoft Hyper-V, Cisco networking infrastructure, and exposure to multiple security platforms. One person on-site full-time for Tier 2 level support and project-based work to be performed during entity business hours. Tier 2 person must have at least a 4-year degree in Information Technology and proven quality support experience. Tier 2 person must have proven experience supporting a Microsoft Windows 7/10 desktop environment along with Microsoft Office 2013/2016. Additional Positions It is anticipated that additional projects supporting the entity’s infrastructure will arise that require specialized technical skills from the following open positions: Oracle Database Administrator; Microsoft SharePoint Administrator; Microsoft SharePoint Developer; Cisco CCNP or equivalent level engineer; Cisco CCNP Wireless or equivalent level engineer; Job Application Instructions To be considered for these positions, please submit a
resume
(2-page max.) as well as
minimum salary requirements . Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED.
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