National Black MBA Association
Part-Time Universal Banker (20 Hours), Los Feliz Branch
National Black MBA Association, Los Angeles, California, United States, 90079
The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients.
Responsibilities
Assist in basic account opening for existing customer
Provide service delivery to internal/external customers to resolve account service issues
Execute financial transactions in accordance with bank policies and procedures
Refer opportunities to segment partners where appropriate
Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications
1-3 years of relevant experience
Previous Retail Banking or similar experience required
Consistently demonstrates clear and concise written and verbal communication skills
Education
High School diploma or equivalent
Salary and Compensation $47,510.00 - $61,990.00 (annual, full time). Hourly rate corresponding to the annual range is $22.84 - $29.80. In addition to salary, Citi offers discretionary and formulaic incentive and retention awards.
Benefits Citi provides medical, dental and vision coverage; 401(k) with company match; life, accident and disability insurance; wellness programs; paid time off packages including planned vacation, sick leave and paid holidays. Benefits may vary by jurisdiction, job level, and date of hire.
EEO and Accessibility Citi is an equal opportunity employer and complies with all applicable EEO laws. If you need a reasonable accommodation due to a disability, you can review the accessibility statement and contact the recruiter. View the EEO policy statement and the Know Your Rights poster.
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Responsibilities
Assist in basic account opening for existing customer
Provide service delivery to internal/external customers to resolve account service issues
Execute financial transactions in accordance with bank policies and procedures
Refer opportunities to segment partners where appropriate
Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications
1-3 years of relevant experience
Previous Retail Banking or similar experience required
Consistently demonstrates clear and concise written and verbal communication skills
Education
High School diploma or equivalent
Salary and Compensation $47,510.00 - $61,990.00 (annual, full time). Hourly rate corresponding to the annual range is $22.84 - $29.80. In addition to salary, Citi offers discretionary and formulaic incentive and retention awards.
Benefits Citi provides medical, dental and vision coverage; 401(k) with company match; life, accident and disability insurance; wellness programs; paid time off packages including planned vacation, sick leave and paid holidays. Benefits may vary by jurisdiction, job level, and date of hire.
EEO and Accessibility Citi is an equal opportunity employer and complies with all applicable EEO laws. If you need a reasonable accommodation due to a disability, you can review the accessibility statement and contact the recruiter. View the EEO policy statement and the Know Your Rights poster.
#J-18808-Ljbffr