Stratascale
Job Description Summary
As a digital and cybersecurity services company, Stratascale helps the Fortune 1000 transform the way they use technology to advance the business, generate revenue, and respond quickly to market demands. This role focuses on providing subject matter expertise and technical support on Security Incident and Event Management (SIEM) platforms to deliver practice‑focused solutions to our customers.
Responsibilities
Provide subject matter expertise on SIEM platforms and technologies such as Palo Alto XSIAM to ensure successful delivery of services.
Proactively identify customer needs and requirements through data, customer engagement, and other methods to recommend appropriate solutions and drive implementation and adoption.
Engage with internal team members and client stakeholders to ensure successful solution delivery.
Stay educated on new product technology, team capabilities, and emerging offerings within our practice and the industry.
Identify areas for continued advancement of strategies aligned with industry direction, customer needs, and practice scope and present solutions to leadership.
Execute services by ensuring client needs and practice obligations are met successfully.
Participate in the development of cross‑practice training or delegate trainings to team members on practice discipline capability, associated offerings, industry positioning, and selling strategies.
Collaborate with peers to develop and optimize cross‑practice capabilities as appropriate.
Serve as a subject matter expert in maintaining, optimizing, and delivering security engineering solutions.
Behaviors and Competencies
Communication: Effectively communicate complex ideas and information to diverse audiences and mentor others in effective communication.
Relationship Building: Own complex team initiatives, collaborate with diverse groups, and drive results through effective relationship management.
Self‑Motivation: Own complex personal or professional initiatives, collaborate with others when necessary, and drive results through self‑motivation.
Negotiation: Own complex negotiations, collaborate with others, and drive consensus.
Impact and Influence: Rally a team or group toward a common goal, creating a positive and persuasive influence.
Business Development: Own significant business initiatives, collaborate with various stakeholders, and drive business results.
Emotional Intelligence: Use emotional information to guide thinking and behavior, manage and adjust emotions to adapt to environments or achieve goals, and help others do the same.
Detail‑Oriented: Oversee multiple projects, maintain a high level of detail orientation, identify errors or inconsistencies, and ensure accuracy across all tasks.
Follow‑Up: Own tasks, collaborate with others to manage follow‑ups, and drive results through effective task completion.
Presenting: Effectively use visual aids, storytelling, and persuasive techniques to enhance presentations and engage audiences.
Delegation: Delegate responsibilities across a team, balance workload, and ensure all members understand their roles.
Analytical Thinking: Use advanced analytical techniques to solve complex problems, draw insights, and communicate solutions effectively.
Critical Thinking: Integrate and synthesize information from various sources to inform strategic decision‑making and problem‑solving.
Technical Troubleshooting: Own complex technical problems, collaborate with others to manage solutions, and drive results in problem resolution.
Skill Level Requirements
Deep knowledge of Palo Alto Networks XSIAM: Hands‑on experience with XSIAM, including deployment, configuration, and ongoing management.
Log Management: Experience with log ingestion, parsing, normalization, and correlation.
Threat Intelligence: Ability to integrate and operationalize threat intelligence feeds within XSIAM.
Outstanding written and verbal communication and strong ability to build relationships with customers, partners and staff members.
Ability to resolve and close complex technical and selling situations while supporting competitive selling motions.
Ability to train and disseminate information within an area or operation and work effectively within all levels of an organization, both internally and externally.
Ability to influence and lead all aspects of the sales cycle and engage appropriate internal and external subject matter experts as needed.
Ability to engage and discuss technical and non‑technical concepts and explain complex problems with a wide array of customer audience types including C‑Suite, VP/Director.
Willingness, drive and winning mindset to compete in customer opportunities.
Entrepreneurial mindset with ability to identify value in unstructured situations.
Problem‑solving skills with the ability to serve as an escalation point and knowledgeable resource and direct resolution while accessing circumstances and current information to make informed and best decisions.
Security Frameworks: Familiarity with MITRE ATT&CK, NIST, and other security frameworks.
Other Requirements
Completed Bachelor’s Degree or relevant work experience required.
5+ years of experience working with large organizations on security engineering projects.
Familiarity with SOC workflows, incident response, threat detection, and security automation.
Experience with SIEM and SOAR platforms, especially Palo Alto Cortex XSOAR and XSIAM.
Understanding of cloud platforms (AWS, Azure, GCP) and their integration with XSIAM.
Ability to travel to SHI, Partner, and Customer Events.
Advanced industry certifications preferred.
Compensation and Benefits The estimated annual pay range for this position is $130,000 – $153,900 and includes a base salary and bonus. Benefits may include medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.
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Responsibilities
Provide subject matter expertise on SIEM platforms and technologies such as Palo Alto XSIAM to ensure successful delivery of services.
Proactively identify customer needs and requirements through data, customer engagement, and other methods to recommend appropriate solutions and drive implementation and adoption.
Engage with internal team members and client stakeholders to ensure successful solution delivery.
Stay educated on new product technology, team capabilities, and emerging offerings within our practice and the industry.
Identify areas for continued advancement of strategies aligned with industry direction, customer needs, and practice scope and present solutions to leadership.
Execute services by ensuring client needs and practice obligations are met successfully.
Participate in the development of cross‑practice training or delegate trainings to team members on practice discipline capability, associated offerings, industry positioning, and selling strategies.
Collaborate with peers to develop and optimize cross‑practice capabilities as appropriate.
Serve as a subject matter expert in maintaining, optimizing, and delivering security engineering solutions.
Behaviors and Competencies
Communication: Effectively communicate complex ideas and information to diverse audiences and mentor others in effective communication.
Relationship Building: Own complex team initiatives, collaborate with diverse groups, and drive results through effective relationship management.
Self‑Motivation: Own complex personal or professional initiatives, collaborate with others when necessary, and drive results through self‑motivation.
Negotiation: Own complex negotiations, collaborate with others, and drive consensus.
Impact and Influence: Rally a team or group toward a common goal, creating a positive and persuasive influence.
Business Development: Own significant business initiatives, collaborate with various stakeholders, and drive business results.
Emotional Intelligence: Use emotional information to guide thinking and behavior, manage and adjust emotions to adapt to environments or achieve goals, and help others do the same.
Detail‑Oriented: Oversee multiple projects, maintain a high level of detail orientation, identify errors or inconsistencies, and ensure accuracy across all tasks.
Follow‑Up: Own tasks, collaborate with others to manage follow‑ups, and drive results through effective task completion.
Presenting: Effectively use visual aids, storytelling, and persuasive techniques to enhance presentations and engage audiences.
Delegation: Delegate responsibilities across a team, balance workload, and ensure all members understand their roles.
Analytical Thinking: Use advanced analytical techniques to solve complex problems, draw insights, and communicate solutions effectively.
Critical Thinking: Integrate and synthesize information from various sources to inform strategic decision‑making and problem‑solving.
Technical Troubleshooting: Own complex technical problems, collaborate with others to manage solutions, and drive results in problem resolution.
Skill Level Requirements
Deep knowledge of Palo Alto Networks XSIAM: Hands‑on experience with XSIAM, including deployment, configuration, and ongoing management.
Log Management: Experience with log ingestion, parsing, normalization, and correlation.
Threat Intelligence: Ability to integrate and operationalize threat intelligence feeds within XSIAM.
Outstanding written and verbal communication and strong ability to build relationships with customers, partners and staff members.
Ability to resolve and close complex technical and selling situations while supporting competitive selling motions.
Ability to train and disseminate information within an area or operation and work effectively within all levels of an organization, both internally and externally.
Ability to influence and lead all aspects of the sales cycle and engage appropriate internal and external subject matter experts as needed.
Ability to engage and discuss technical and non‑technical concepts and explain complex problems with a wide array of customer audience types including C‑Suite, VP/Director.
Willingness, drive and winning mindset to compete in customer opportunities.
Entrepreneurial mindset with ability to identify value in unstructured situations.
Problem‑solving skills with the ability to serve as an escalation point and knowledgeable resource and direct resolution while accessing circumstances and current information to make informed and best decisions.
Security Frameworks: Familiarity with MITRE ATT&CK, NIST, and other security frameworks.
Other Requirements
Completed Bachelor’s Degree or relevant work experience required.
5+ years of experience working with large organizations on security engineering projects.
Familiarity with SOC workflows, incident response, threat detection, and security automation.
Experience with SIEM and SOAR platforms, especially Palo Alto Cortex XSOAR and XSIAM.
Understanding of cloud platforms (AWS, Azure, GCP) and their integration with XSIAM.
Ability to travel to SHI, Partner, and Customer Events.
Advanced industry certifications preferred.
Compensation and Benefits The estimated annual pay range for this position is $130,000 – $153,900 and includes a base salary and bonus. Benefits may include medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.
#J-18808-Ljbffr