Consumer Cellular, Inc.
Senior Mobile Advisor - St. Charles, MO
Consumer Cellular, Inc., Saint Charles, Missouri, United States, 63301
Overview
Job Description - Senior Mobile Advisor - St. Charles, MO (250663) At Consumer Cellular we are redefining Retail!
Consumer Cellular is focused on going above and beyond to ensure that guests in our stores have everything they need and nothing they don’t. This role is about building relationships with guests and delivering an exceptional in-store experience. The wage for this position is between $19.75 - $21.00/hour plus uncapped commission. This position is classified as modified full-time, with a schedule typically ranging from 30 to 39 hours per week. This role is located in St. Charles, Missouri. What You Do in this Role
Brand Ambassador
– Ensure the center is comfortable, welcoming, and open for guests. Reflect the core value of Happy Employee – Happy Customer by bringing your authentic self to work. Relationship Builder
– Build relationships with guests, team members, and field leadership. Be an active listener, solution-finder, and conversation initiator. Product and Services Expert
– You will receive training on our products and services and translate technology into real-world conversations. You will explain concepts clearly and participate in meetings and training to stay informed. Obstacle Remover
– Make decisions to help customers get what they need and ensure the team has tools and resources. Handle escalations, exceptions, or technology issues with knowledge and a solution-focused approach. What You Need to Win in this Role
Education and Skills:
High school diploma or equivalent; at least 2 years of retail management (keyholder) experience in a customer-facing environment; at least 1 year of Sales and Customer Service experience in wireless; experience operating a POS system; proficiency with MS Office (Word, Excel, PowerPoint). Schedule and Attendance:
Retail store open six to seven days a week; hours typically 9 am–6 pm. We strive for a work-life balance with predictable hours. Physical Requirements:
Ability to perform tasks requiring bending, stooping, reaching, lifting, standing 6–8 hours; move around the store and assist customers; light cleaning responsibilities to keep the store guest-ready. About Consumer Cellular
Founded in 1995, Consumer Cellular serves Americans 50+. An approved wireless partner of AARP, we offer affordable plans, popular devices, and nationwide coverage with 100% U.S.-based support. Based in Scottsdale, AZ, with 3,000 employees and multiple locations nationwide, we have been recognized for customer service and growth. Visit ConsumerCellular.com or contact us for more information. This section includes company-wide information and external references. Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)
Salary range:
Minimum $42,000; Maximum $52,500. This range reflects national data and may vary by location. Individual pay is based on skills, experience, and other factors. As part of Total Rewards, Consumer Cellular offers a broad range of benefits including health, dental, vision, 401(k) with company match, paid time off, holidays, flexible spending accounts, life and disability insurance, employee assistance program, and more. Note: Accrual details for PTO and floating holidays apply. Pre-employment background check and drug screen is required. Location, Schedule, and Posting Details
Primary Location:
United States, Missouri, St. Charles — 2893 Veterans Memorial Parkway, St. Charles, MO 63303 Job:
Retail Management Schedule:
Full-time Travel:
No Job Posting:
Sep 26, 2025 Unposting Date:
Oct 1, 2025 Consumer Cellular is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any status/classification deemed illegal. For accommodations during the application or interview process, contact Human.Resources@consumercellular.com.
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Job Description - Senior Mobile Advisor - St. Charles, MO (250663) At Consumer Cellular we are redefining Retail!
Consumer Cellular is focused on going above and beyond to ensure that guests in our stores have everything they need and nothing they don’t. This role is about building relationships with guests and delivering an exceptional in-store experience. The wage for this position is between $19.75 - $21.00/hour plus uncapped commission. This position is classified as modified full-time, with a schedule typically ranging from 30 to 39 hours per week. This role is located in St. Charles, Missouri. What You Do in this Role
Brand Ambassador
– Ensure the center is comfortable, welcoming, and open for guests. Reflect the core value of Happy Employee – Happy Customer by bringing your authentic self to work. Relationship Builder
– Build relationships with guests, team members, and field leadership. Be an active listener, solution-finder, and conversation initiator. Product and Services Expert
– You will receive training on our products and services and translate technology into real-world conversations. You will explain concepts clearly and participate in meetings and training to stay informed. Obstacle Remover
– Make decisions to help customers get what they need and ensure the team has tools and resources. Handle escalations, exceptions, or technology issues with knowledge and a solution-focused approach. What You Need to Win in this Role
Education and Skills:
High school diploma or equivalent; at least 2 years of retail management (keyholder) experience in a customer-facing environment; at least 1 year of Sales and Customer Service experience in wireless; experience operating a POS system; proficiency with MS Office (Word, Excel, PowerPoint). Schedule and Attendance:
Retail store open six to seven days a week; hours typically 9 am–6 pm. We strive for a work-life balance with predictable hours. Physical Requirements:
Ability to perform tasks requiring bending, stooping, reaching, lifting, standing 6–8 hours; move around the store and assist customers; light cleaning responsibilities to keep the store guest-ready. About Consumer Cellular
Founded in 1995, Consumer Cellular serves Americans 50+. An approved wireless partner of AARP, we offer affordable plans, popular devices, and nationwide coverage with 100% U.S.-based support. Based in Scottsdale, AZ, with 3,000 employees and multiple locations nationwide, we have been recognized for customer service and growth. Visit ConsumerCellular.com or contact us for more information. This section includes company-wide information and external references. Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)
Salary range:
Minimum $42,000; Maximum $52,500. This range reflects national data and may vary by location. Individual pay is based on skills, experience, and other factors. As part of Total Rewards, Consumer Cellular offers a broad range of benefits including health, dental, vision, 401(k) with company match, paid time off, holidays, flexible spending accounts, life and disability insurance, employee assistance program, and more. Note: Accrual details for PTO and floating holidays apply. Pre-employment background check and drug screen is required. Location, Schedule, and Posting Details
Primary Location:
United States, Missouri, St. Charles — 2893 Veterans Memorial Parkway, St. Charles, MO 63303 Job:
Retail Management Schedule:
Full-time Travel:
No Job Posting:
Sep 26, 2025 Unposting Date:
Oct 1, 2025 Consumer Cellular is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any status/classification deemed illegal. For accommodations during the application or interview process, contact Human.Resources@consumercellular.com.
#J-18808-Ljbffr