H&R Block
Overview
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. H&R Block is curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day
As you inspire people to make confident, informed decisions about their lives, careers, and money, you’ll build client relationships that will grow stronger every year. Joining H&R Block as a Remote Tax Professional means you’ll serve clients with diverse tax needs and you’ll have the support of an expert team, dedicated to providing you with advanced tax training you’ll need to be successful. Responsibilities
Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (video conferencing, phone, chat, email). Generate business growth, increase client retention, and offer additional products and services. Understand that teamwork is essential to our success — communicate and coordinate regularly with leaders and peers about how your remote work is impacting results. Grow your tax expertise. Qualifications
Experience completing individual tax returns. Experience working in a fast-paced environment. Access to high speed, reliable internet. Experience and skill in technology (specifically MS Teams and Outlook). Inspire confidence in clients by communicating complex tax situations concisely via phone, email and chat. Experience utilizing effective customer service techniques. Analytical and problem-solving skills. Successful completion of the H&R Block Tax Knowledge Assessment2 or equivalent. High school diploma / equivalent or higher. Must complete continuing education requirement and meet all other IRS and applicable state requirements. Availability to work a minimum of 20 hours a week during peak tax season. Skill in researching information using various tax and publication tools to understand the client’s need (IRS Publications/Instructions). Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, well-being, and financial wellness needs. Medical coverage with eligible well-being programs including mental health support and coaching 401k Retirement Savings Plan and Employee Stock Purchase Plan Tax prep benefit — eligible associates can receive the same tax preparation as our clients, at no direct cost to you Other perks like flexible/remote opportunities that meet your life, collaborative teams and much more The Community You Will Join
We remain committed to building a Connected Culture — trust, care, and connections guide how we work together to create an environment where everyone feels safe to bring their authentic self to work and belongs as part of a larger team. You will be immersed in an exceptional work environment that is recognized on Best Companies lists. You will be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity, or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment. Sponsored Job #16123 Seniority level
Not Applicable Employment type
Full-time Job function
Accounting/Auditing and Finance Industries
Retail Referrals increase your chances of interviewing at H&R Block by 2x Get notified about new Tax Specialist jobs in Iowa City, IA.
#J-18808-Ljbffr
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. H&R Block is curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day
As you inspire people to make confident, informed decisions about their lives, careers, and money, you’ll build client relationships that will grow stronger every year. Joining H&R Block as a Remote Tax Professional means you’ll serve clients with diverse tax needs and you’ll have the support of an expert team, dedicated to providing you with advanced tax training you’ll need to be successful. Responsibilities
Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (video conferencing, phone, chat, email). Generate business growth, increase client retention, and offer additional products and services. Understand that teamwork is essential to our success — communicate and coordinate regularly with leaders and peers about how your remote work is impacting results. Grow your tax expertise. Qualifications
Experience completing individual tax returns. Experience working in a fast-paced environment. Access to high speed, reliable internet. Experience and skill in technology (specifically MS Teams and Outlook). Inspire confidence in clients by communicating complex tax situations concisely via phone, email and chat. Experience utilizing effective customer service techniques. Analytical and problem-solving skills. Successful completion of the H&R Block Tax Knowledge Assessment2 or equivalent. High school diploma / equivalent or higher. Must complete continuing education requirement and meet all other IRS and applicable state requirements. Availability to work a minimum of 20 hours a week during peak tax season. Skill in researching information using various tax and publication tools to understand the client’s need (IRS Publications/Instructions). Why work for us
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, well-being, and financial wellness needs. Medical coverage with eligible well-being programs including mental health support and coaching 401k Retirement Savings Plan and Employee Stock Purchase Plan Tax prep benefit — eligible associates can receive the same tax preparation as our clients, at no direct cost to you Other perks like flexible/remote opportunities that meet your life, collaborative teams and much more The Community You Will Join
We remain committed to building a Connected Culture — trust, care, and connections guide how we work together to create an environment where everyone feels safe to bring their authentic self to work and belongs as part of a larger team. You will be immersed in an exceptional work environment that is recognized on Best Companies lists. You will be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity, or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment. Sponsored Job #16123 Seniority level
Not Applicable Employment type
Full-time Job function
Accounting/Auditing and Finance Industries
Retail Referrals increase your chances of interviewing at H&R Block by 2x Get notified about new Tax Specialist jobs in Iowa City, IA.
#J-18808-Ljbffr