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Graphic Packaging International

Credit & Collections Associate

Graphic Packaging International, Atlanta, Georgia, United States, 30383

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Credit & Collections Associate

role at

Graphic Packaging International .

Graphic Packaging International produces the paper cup for coffee, baskets for beverages, and microwave trays for meals. We are one of the largest manufacturers of paperboard and paper-based packaging for food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative, and focused on giving back to our communities. With over 25,000 employees in more than 130 locations worldwide, we strive to be environmentally responsible and offer compensation and benefits programs that reward talented people who contribute to our success. If this sounds like something you would like to be part of, we’d love to hear from you.

A World of Difference. Made Possible.

Position Scope The primary mission of the Credit Associate is ensuring accuracy and completeness of the accounts receivable ledger with a focus on payment discrepancy prevention and resolution across an assigned portfolio. The role delivers reporting to drive action and accountability, and engages with internal and external contacts to drive continuous improvement. Responsibilities focus on managing and monitoring payment differences, root cause evaluation, identification, and resolution to optimize working capital and customer payment performance.

The secondary mission is ensuring the integrity of Customer Master Data (Stewardship). The role assists with linking the Company’s strategic initiatives to customer master data that enables success, identifies improvement opportunities, develops and implements plans, and manages the sustainability of these plans.

The selected candidate will work primarily with internal contacts (credit, customer service, sales, finance) coordinating and leading accounts receivable portfolio optimization efforts. Job assignments will be within specific business segments of Graphic Packaging managed from the Atlanta office.

Position Responsibilities

Actively participate with Credit Analysts and business unit personnel on portfolio reviews

Systematic review of the account base to determine reasons for non/slow payment, profile customers to ensure our billing aligns with their payment processes, perform prompt reconciliations and dispute resolution

Participate in collaborative collection efforts with Credit Analysts, Sales and Customer Service; assist customers in paying invoices as needed

Escalate potential customer issues in a timely manner

Review for accuracy and submit to master data for changes and additions

Provide analytical support for accounting and process improvement (payment discrepancies, bad debt provisions)

Manage and track payment exceptions directly and through others by delivering training and mentoring

Required Position Specifications

Bachelor’s degree

Customer focus with an understanding of collections, customer disputes, and working capital management

Ability to coordinate with multiple departments to achieve business objectives

Advanced proficiency in MS Office, primarily Excel

Creative, resourceful, organized; able to work independently and as part of a team

Superior written and verbal communication skills

Work involves confidential and sensitive information; discretion is essential

Preferred / Plus

Experience or Advanced Degree in Accounting or Information Systems

Professional certifications such as CPA, CMA

Experience with SAP FSCM, TM1, Hyperion, BI/BW or similar tools

Manufacturing sector experience

Pay Range $53,775.00 – $71,700.00

Equal Opportunity Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on qualifications for the job. We do not base employment decisions on race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic information, disability, veteran/military status, or any other basis prohibited by law. Click here to view the EEO poster.

Job Details

Seniority level: Entry level

Employment type: Full-time

Job function: Accounting/Auditing and Finance

Industries: Packaging and Containers Manufacturing

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