H&R Block
Overview
Joining H&R Block as a Remote Tax Professional means you’ll serve clients with diverse tax needs and you’ll have the support of an expert team, dedicated to providing you with advanced tax training you’ll need to be successful. As you inspire people to make confident, informed decisions about their lives, careers, and money, you’ll build client relationships that will grow stronger every year. At H&R Block, we’re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. Responsibilities
Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email). Generate business growth, increase client retention, and offer additional products and services. Understand that teamwork is essential to our success – communicate and coordinate regularly with leaders and peers about how your remote work is impacting results. Grow your tax expertise. Qualifications
Experience completing individual tax returns and working in a fast-paced environment. Access to high-speed, reliable internet. Experience with technology (specifically MS Teams and Outlook). Inspire confidence in clients by communicating complex tax situations concisely via phone, email, and chat. Experience utilizing effective customer service techniques and strong analytical/problem-solving skills. Successful completion of the H&R Block Tax Knowledge Assessment or equivalent. High school diploma / equivalent or higher; continue education requirements and meet IRS/state requirements as applicable. Availability to work a minimum of 20 hours a week during peak tax season. Skill in researching information using tax publications and IRS materials to understand client needs. What you’ll bring to the team
Ability to conduct tax interviews and support clients through virtual tools (video, phone, chat, email). Drive business growth, client retention, and cross-sell of products/services. Strong teamwork and regular communication with leaders and peers about remote work impact. Commitment to growing tax expertise. Why work for us
We invest in our people with comprehensive benefits supporting health, well-being, and financial wellness. Medical coverage with mental health support and coaching. 401(k) retirement savings plan and Employee Stock Purchase Plan. Tax prep benefit for associates with no direct cost to you. Flexible/remote opportunities, collaborative teams, and other perks. The Community You Will Join
We are committed to a Connected Culture where trust, care, and connections help everyone feel safe to bring their authentic self to work and belong as part of a larger team. You will be part of an exceptional work environment recognized on Best Companies lists, with colleagues who support each other’s growth. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment. Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions depend on factors such as experience, education, skill, performance, and location. Eligible associates may participate in incentive plans that could generate additional earnings. Pay Range : $11.00 - $80.00/Hr. Sponsored Job : #20653 Job Type : Full-time Location : Belmont, MA Equal Opportunity
Employer; we remain committed to building a diverse, inclusive workplace where everyone belongs.
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Joining H&R Block as a Remote Tax Professional means you’ll serve clients with diverse tax needs and you’ll have the support of an expert team, dedicated to providing you with advanced tax training you’ll need to be successful. As you inspire people to make confident, informed decisions about their lives, careers, and money, you’ll build client relationships that will grow stronger every year. At H&R Block, we’re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. Responsibilities
Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email). Generate business growth, increase client retention, and offer additional products and services. Understand that teamwork is essential to our success – communicate and coordinate regularly with leaders and peers about how your remote work is impacting results. Grow your tax expertise. Qualifications
Experience completing individual tax returns and working in a fast-paced environment. Access to high-speed, reliable internet. Experience with technology (specifically MS Teams and Outlook). Inspire confidence in clients by communicating complex tax situations concisely via phone, email, and chat. Experience utilizing effective customer service techniques and strong analytical/problem-solving skills. Successful completion of the H&R Block Tax Knowledge Assessment or equivalent. High school diploma / equivalent or higher; continue education requirements and meet IRS/state requirements as applicable. Availability to work a minimum of 20 hours a week during peak tax season. Skill in researching information using tax publications and IRS materials to understand client needs. What you’ll bring to the team
Ability to conduct tax interviews and support clients through virtual tools (video, phone, chat, email). Drive business growth, client retention, and cross-sell of products/services. Strong teamwork and regular communication with leaders and peers about remote work impact. Commitment to growing tax expertise. Why work for us
We invest in our people with comprehensive benefits supporting health, well-being, and financial wellness. Medical coverage with mental health support and coaching. 401(k) retirement savings plan and Employee Stock Purchase Plan. Tax prep benefit for associates with no direct cost to you. Flexible/remote opportunities, collaborative teams, and other perks. The Community You Will Join
We are committed to a Connected Culture where trust, care, and connections help everyone feel safe to bring their authentic self to work and belong as part of a larger team. You will be part of an exceptional work environment recognized on Best Companies lists, with colleagues who support each other’s growth. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment. Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions depend on factors such as experience, education, skill, performance, and location. Eligible associates may participate in incentive plans that could generate additional earnings. Pay Range : $11.00 - $80.00/Hr. Sponsored Job : #20653 Job Type : Full-time Location : Belmont, MA Equal Opportunity
Employer; we remain committed to building a diverse, inclusive workplace where everyone belongs.
#J-18808-Ljbffr