The Home Depot
Base pay range
$40,000.00/yr - $100,000.00/yr
Overview
A Home Depot Installation Services (HDIS) Design Consultant is responsible for selling the Company's exterior and interior products and services to customers. The primary responsibility is outside sales visits to customer homes and trade shows. Travel and activities may occur at a customer's home or through virtual channels; however, the majority of work time is spent traveling and away from a dedicated office environment. The Design Consultant will travel to customer homes to make sales calls, assess customer needs, make tailored product recommendations, develop and negotiate customized price quotes, present warranty information and financial options that meet the customer’s needs, and maintain/drive profitability. The consultant will complete required sales contracts and paperwork and take measurements to ensure orders meet installation specifications. The role also includes proactively soliciting and acquiring new customers inside assigned THD stores and during industry events (such as Home Shows). To drive sales and increase the pipeline of potential customers, the consultant will travel to assigned stores, maintain local relationships, educate store associates on HDIS offerings, and raise awareness of HDIS programs. Key Responsibilities
Travel and engage in outside sales activities, primarily in customers\' homes. Conduct professional and compelling sales presentations. Adapt quickly to changing customer needs and advocate HDIS solutions. Conduct incidental activities necessary to complete sales (e.g., assessing customer needs, developing price quotes, measuring product specifications, etc.). Present warranty and available financing options to customers. Prepare for appointments, commute to/from appointments, and process sales-related paperwork. Prospecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events. Proactively seek out new referrals and develop and maintain relationships with store management and associates. Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings. Direct Manager/Direct Reports
This position reports to a Sales Manager This position has no direct reports Travel Requirements
Typically requires overnight travel less than 10% of the time. Physical Requirements
Most of the time is spent sitting in a comfortable position; there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions
Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from dust, fumes, or odors. Requires regular and frequent local travel Access to reliable transportation is required Reimbursement for travel will be provided as required by state and federal law Minimum Qualifications
Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications
3-5 years of prior in-home or virtual sales experience Prior home improvement industry experience Prior experience with successful lead generation Computer and application skills and use of varied technology (email, iPad, apps, etc.) Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education
No additional education Minimum Years Of Work Experience
3 Preferred Years Of Work Experience
No additional years of experience Minimum Leadership Experience
None Preferred Leadership Experience
None Certifications
Design Consultants maintain 55 hours open calendar time per week (including weekends) to support customer appointments and prospecting new customers. Competencies
None
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A Home Depot Installation Services (HDIS) Design Consultant is responsible for selling the Company's exterior and interior products and services to customers. The primary responsibility is outside sales visits to customer homes and trade shows. Travel and activities may occur at a customer's home or through virtual channels; however, the majority of work time is spent traveling and away from a dedicated office environment. The Design Consultant will travel to customer homes to make sales calls, assess customer needs, make tailored product recommendations, develop and negotiate customized price quotes, present warranty information and financial options that meet the customer’s needs, and maintain/drive profitability. The consultant will complete required sales contracts and paperwork and take measurements to ensure orders meet installation specifications. The role also includes proactively soliciting and acquiring new customers inside assigned THD stores and during industry events (such as Home Shows). To drive sales and increase the pipeline of potential customers, the consultant will travel to assigned stores, maintain local relationships, educate store associates on HDIS offerings, and raise awareness of HDIS programs. Key Responsibilities
Travel and engage in outside sales activities, primarily in customers\' homes. Conduct professional and compelling sales presentations. Adapt quickly to changing customer needs and advocate HDIS solutions. Conduct incidental activities necessary to complete sales (e.g., assessing customer needs, developing price quotes, measuring product specifications, etc.). Present warranty and available financing options to customers. Prepare for appointments, commute to/from appointments, and process sales-related paperwork. Prospecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events. Proactively seek out new referrals and develop and maintain relationships with store management and associates. Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings. Direct Manager/Direct Reports
This position reports to a Sales Manager This position has no direct reports Travel Requirements
Typically requires overnight travel less than 10% of the time. Physical Requirements
Most of the time is spent sitting in a comfortable position; there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions
Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from dust, fumes, or odors. Requires regular and frequent local travel Access to reliable transportation is required Reimbursement for travel will be provided as required by state and federal law Minimum Qualifications
Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications
3-5 years of prior in-home or virtual sales experience Prior home improvement industry experience Prior experience with successful lead generation Computer and application skills and use of varied technology (email, iPad, apps, etc.) Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education
No additional education Minimum Years Of Work Experience
3 Preferred Years Of Work Experience
No additional years of experience Minimum Leadership Experience
None Preferred Leadership Experience
None Certifications
Design Consultants maintain 55 hours open calendar time per week (including weekends) to support customer appointments and prospecting new customers. Competencies
None
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