Comerica Bank
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Relationship Banker
role at
Comerica Bank . 3 days ago. Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. What We Can Offer You
Career Growth -- promotional opportunities Incentive program based on performance Paid Time Off (PTO) Paid Holidays for Full Time/Part Time Employees Health, Dental, Vision, 401k match and Life Insurance Employee Assistance Program Tuition Assistance Program (Full Time) Financial Coaching and Benefit Guidance Floating Cultural Holiday Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services) Retirement Plan Employee Stock Purchase Plan Overview
The Relationship Banker is responsible for contributing to the overall success of a Retail Banking Center by being a trusted resource for customers. Responsibilities include conducting marketing activities to uncover customer needs, providing solutions leading to revenue growth in loans, deposits, and noninterest income, delivering a customer-centric experience, and maintaining disciplined operational objectives while executing with excellence. This position supports Banking Centers within the District and may require working occasional Saturdays. Position Responsibilities
Marketing Activities:
Execute proactive marketing activities for attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by strengthening new customer relationships, introducing Comerica's products and services, addressing questions, and following up in a timely manner. Act as a digital ambassador to transition customers to digital solutions. Initiate quality financial wellness conversations to add value to customer relationships. Support consumer portfolio management efforts to retain, expand, and increase the number of portfolio customers in the banking center. Assist in community awareness events to increase bank outreach and foster new business relationships. Utilize customer relationship management tools effectively. Operational Risk:
Ensure compliance with applicable federal, state, and local laws and Comerica policies and procedures. Complete necessary compliance-related training. Impact the operational and risk activities for the Relationship Banker role within the Banking Center. Adhere to Banking Center Risk Assessment and Compliance Standards. Control and mitigate losses by following policies and procedures. Customer Experience Management:
Develop in-depth knowledge of consumer and small business products and services; lead banking center activities in the absence of the Banking Manager; assess needs and add value to customers and prospects; educate and fulfill customer requests; resolve complaints; maintain and deepen customer relationships; provide remarkable service in all interactions; perform routine Teller transactions as needed; keep information confidential to protect bank operations. Partnership:
Identify opportunities to add value to customers by introducing them to partners and collaborative efforts. Position Qualifications
Associate Degree from an Accredited College OR 60 college credits OR HS Diploma/GED AND 3 years of customer service experience 1 year of Customer Service experience 1 year of Consumer Sales experience 1 year of experience utilizing Microsoft Office Products including Word, Excel, and PowerPoint Work Category and Hours
Work Best Category: Category A - 100% in the office Hours: Monday, Thursday, Friday 8:15am-7:15pm; Saturday 8:30am-5:15pm Salary
To Be Determined Based on Individual Experience About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. Comerica offers a comprehensive Total Rewards package designed to recognize and reward performance, support health, well-being, development and security for colleagues and their families. Benefits include health and welfare programs, retirement benefits, paid time off, and other programs. Eligibility for some programs varies by employment status and tenure. Upon offer, Comerica conducts a comprehensive background and fingerprint check. NMLS certification and related background checks may be required where applicable in accordance with applicable regulations. Comerica is an Equal Opportunity Employer – disability/veteran. Seniority level
Entry level Employment type
Full-time Job function
Finance and Sales Industries: Banking Referrals increase your chances of interviewing at Comerica Bank by 2x Sign in to set job alerts for “Relationship Banker” roles. Related roles
Relationship Banker - West Long Lake and Telegraph - Bloomfield Hills, MI Relationship Banker- Dixie Maybee- Clarkston, MI Customer Experience Banker - Clarkston, MI Branch Service Specialist (Universal Banker) Branch Service Specialist (Universal Banker) Relationship Manager I - Business Banking Regional Banking Relationship Manager III Relationship Banker - Six Mile Newburgh- Livonia, MI Financial Relationship Banker - Troy Main Relationship Banker- Detroit Metro Southwest- Garden City, MI Entry Level Finance Customer Service Representative Business Relationship Manager Senior Deepening - Vice President
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Relationship Banker
role at
Comerica Bank . 3 days ago. Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. What We Can Offer You
Career Growth -- promotional opportunities Incentive program based on performance Paid Time Off (PTO) Paid Holidays for Full Time/Part Time Employees Health, Dental, Vision, 401k match and Life Insurance Employee Assistance Program Tuition Assistance Program (Full Time) Financial Coaching and Benefit Guidance Floating Cultural Holiday Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services) Retirement Plan Employee Stock Purchase Plan Overview
The Relationship Banker is responsible for contributing to the overall success of a Retail Banking Center by being a trusted resource for customers. Responsibilities include conducting marketing activities to uncover customer needs, providing solutions leading to revenue growth in loans, deposits, and noninterest income, delivering a customer-centric experience, and maintaining disciplined operational objectives while executing with excellence. This position supports Banking Centers within the District and may require working occasional Saturdays. Position Responsibilities
Marketing Activities:
Execute proactive marketing activities for attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by strengthening new customer relationships, introducing Comerica's products and services, addressing questions, and following up in a timely manner. Act as a digital ambassador to transition customers to digital solutions. Initiate quality financial wellness conversations to add value to customer relationships. Support consumer portfolio management efforts to retain, expand, and increase the number of portfolio customers in the banking center. Assist in community awareness events to increase bank outreach and foster new business relationships. Utilize customer relationship management tools effectively. Operational Risk:
Ensure compliance with applicable federal, state, and local laws and Comerica policies and procedures. Complete necessary compliance-related training. Impact the operational and risk activities for the Relationship Banker role within the Banking Center. Adhere to Banking Center Risk Assessment and Compliance Standards. Control and mitigate losses by following policies and procedures. Customer Experience Management:
Develop in-depth knowledge of consumer and small business products and services; lead banking center activities in the absence of the Banking Manager; assess needs and add value to customers and prospects; educate and fulfill customer requests; resolve complaints; maintain and deepen customer relationships; provide remarkable service in all interactions; perform routine Teller transactions as needed; keep information confidential to protect bank operations. Partnership:
Identify opportunities to add value to customers by introducing them to partners and collaborative efforts. Position Qualifications
Associate Degree from an Accredited College OR 60 college credits OR HS Diploma/GED AND 3 years of customer service experience 1 year of Customer Service experience 1 year of Consumer Sales experience 1 year of experience utilizing Microsoft Office Products including Word, Excel, and PowerPoint Work Category and Hours
Work Best Category: Category A - 100% in the office Hours: Monday, Thursday, Friday 8:15am-7:15pm; Saturday 8:30am-5:15pm Salary
To Be Determined Based on Individual Experience About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. Comerica offers a comprehensive Total Rewards package designed to recognize and reward performance, support health, well-being, development and security for colleagues and their families. Benefits include health and welfare programs, retirement benefits, paid time off, and other programs. Eligibility for some programs varies by employment status and tenure. Upon offer, Comerica conducts a comprehensive background and fingerprint check. NMLS certification and related background checks may be required where applicable in accordance with applicable regulations. Comerica is an Equal Opportunity Employer – disability/veteran. Seniority level
Entry level Employment type
Full-time Job function
Finance and Sales Industries: Banking Referrals increase your chances of interviewing at Comerica Bank by 2x Sign in to set job alerts for “Relationship Banker” roles. Related roles
Relationship Banker - West Long Lake and Telegraph - Bloomfield Hills, MI Relationship Banker- Dixie Maybee- Clarkston, MI Customer Experience Banker - Clarkston, MI Branch Service Specialist (Universal Banker) Branch Service Specialist (Universal Banker) Relationship Manager I - Business Banking Regional Banking Relationship Manager III Relationship Banker - Six Mile Newburgh- Livonia, MI Financial Relationship Banker - Troy Main Relationship Banker- Detroit Metro Southwest- Garden City, MI Entry Level Finance Customer Service Representative Business Relationship Manager Senior Deepening - Vice President
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