BMO U.S.
Join to apply for the
Manager, Fraud Chargeback & Recovery
role at
BMO U.S. We are seeking an experienced manager to handle our fraud & non-fraud Reg E disputes. The successful candidate will manage a team of onshore & offshore analysts handling electronic funds transfer disputes, ensuring compliance with Regulation E, AML, and other banking standards. Responsibilities include overseeing daily operations of the disputes team, with required expertise in debit card dispute processing, Regulation E, NACHA, Zelle, ATM, and Mastercard rules. Key Responsibilities: Manage and lead the disputes team, ensuring high performance and compliance. Handle electronic funds transfer disputes, including pre/post chargeback processes. Ensure adherence to Regulation E, AML, NACHA, and card network rules. Conduct investigations into fraud and non-fraud activity, following standard procedures. Collaborate with law enforcement and external agencies during investigations. Develop and implement process improvements and strategic initiatives. Build and maintain relationships with stakeholders and external partners. Qualifications: 5-7 years of relevant experience, with a background in investigations or compliance. Knowledge of banking products, services, and dispute processes. Leadership experience preferred. Strong communication, analytical, and decision-making skills. Additional Details: This is a hybrid role, requiring a minimum of 2 days in-office, with potential for increased in-office days. Salary range: $66,600 - $124,200, plus benefits and potential incentives. Note:
This job posting is active and not expired.
#J-18808-Ljbffr
Manager, Fraud Chargeback & Recovery
role at
BMO U.S. We are seeking an experienced manager to handle our fraud & non-fraud Reg E disputes. The successful candidate will manage a team of onshore & offshore analysts handling electronic funds transfer disputes, ensuring compliance with Regulation E, AML, and other banking standards. Responsibilities include overseeing daily operations of the disputes team, with required expertise in debit card dispute processing, Regulation E, NACHA, Zelle, ATM, and Mastercard rules. Key Responsibilities: Manage and lead the disputes team, ensuring high performance and compliance. Handle electronic funds transfer disputes, including pre/post chargeback processes. Ensure adherence to Regulation E, AML, NACHA, and card network rules. Conduct investigations into fraud and non-fraud activity, following standard procedures. Collaborate with law enforcement and external agencies during investigations. Develop and implement process improvements and strategic initiatives. Build and maintain relationships with stakeholders and external partners. Qualifications: 5-7 years of relevant experience, with a background in investigations or compliance. Knowledge of banking products, services, and dispute processes. Leadership experience preferred. Strong communication, analytical, and decision-making skills. Additional Details: This is a hybrid role, requiring a minimum of 2 days in-office, with potential for increased in-office days. Salary range: $66,600 - $124,200, plus benefits and potential incentives. Note:
This job posting is active and not expired.
#J-18808-Ljbffr