Maryland Oncology Hematology
Patient Financial Counselor/Northwest
Maryland Oncology Hematology, Henderson, Nevada, us, 89077
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Patient Financial Counselor/Northwest
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Maryland Oncology Hematology Overview : Employment Type : Full Time. In-Office Position. Benefits : M/D/V, Life Ins., 401(k). Henderson, Nevada. Job Scope : The Patient Benefit Representative is responsible for account follow-up for all assigned accounts, resolving billing problems and answering patient inquiries. Sets up financial arrangements as needed. Uses collection techniques to keep accounts receivable current including monitoring for delinquent payments. The US Oncology Network is a thriving organization that fosters forward-thinking, advancement opportunities, and an inspired work environment. Responsibilities : Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses. Assess patients ability to meet expenses and discusses payment arrangements. May educate patients on financial assistance programs as well as identify sources and provide assistance with completing forms. Based upon diagnosis, estimated insurance coverage, and financial assistance, completes Patient Cost Estimate form. Completes appropriate reimbursement and liability forms for patient*s review and signature. Forwards appropriate information and forms to billing office. Responsible for obtaining, from Clinical Reviewer, insurance pre-authorization or referral approval codes prior to each treatment. Review patient account balance and notify front desk of patients to meet with Ensure that patient co-pay amount is correctly entered into system (or conveyed), allowing front desk to collect appropriately At each patient visit, verifies and updates demographics and insurance coverage in computer system according to Standard Operating Procedures (SOPs). Stays current on available financial aide. Develops professional relationships with financial aide providers. Networks with financial aide providers to obtain leads to other aide programs. Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient's records. Maintains updated manuals, logs, forms, and documentation. Performs additional duties as requested. Qualifications : High school diploma or equivalent required. Minimum three (3) years patient pre-services coordinator or equivalent required. Proficiency with computer systems and MicroSoft Office (Word and Excel) required. Demonstrate knowledge of CPT coding and HCPS coding application. Must be able to verbally communicate clearly and utilize the appropriate and correct terminology. Must successfully complete required e-learning courses within 90 days of occupying position. Physical Demands and Work Environment : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment.
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Patient Financial Counselor/Northwest
role at
Maryland Oncology Hematology Overview : Employment Type : Full Time. In-Office Position. Benefits : M/D/V, Life Ins., 401(k). Henderson, Nevada. Job Scope : The Patient Benefit Representative is responsible for account follow-up for all assigned accounts, resolving billing problems and answering patient inquiries. Sets up financial arrangements as needed. Uses collection techniques to keep accounts receivable current including monitoring for delinquent payments. The US Oncology Network is a thriving organization that fosters forward-thinking, advancement opportunities, and an inspired work environment. Responsibilities : Prior to a patient receiving treatment; obtains insurance coverage information and demographics; educates patient on insurance coverage, benefits, co-pays, deductibles, and out-of-pocket expenses. Assess patients ability to meet expenses and discusses payment arrangements. May educate patients on financial assistance programs as well as identify sources and provide assistance with completing forms. Based upon diagnosis, estimated insurance coverage, and financial assistance, completes Patient Cost Estimate form. Completes appropriate reimbursement and liability forms for patient*s review and signature. Forwards appropriate information and forms to billing office. Responsible for obtaining, from Clinical Reviewer, insurance pre-authorization or referral approval codes prior to each treatment. Review patient account balance and notify front desk of patients to meet with Ensure that patient co-pay amount is correctly entered into system (or conveyed), allowing front desk to collect appropriately At each patient visit, verifies and updates demographics and insurance coverage in computer system according to Standard Operating Procedures (SOPs). Stays current on available financial aide. Develops professional relationships with financial aide providers. Networks with financial aide providers to obtain leads to other aide programs. Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient's records. Maintains updated manuals, logs, forms, and documentation. Performs additional duties as requested. Qualifications : High school diploma or equivalent required. Minimum three (3) years patient pre-services coordinator or equivalent required. Proficiency with computer systems and MicroSoft Office (Word and Excel) required. Demonstrate knowledge of CPT coding and HCPS coding application. Must be able to verbally communicate clearly and utilize the appropriate and correct terminology. Must successfully complete required e-learning courses within 90 days of occupying position. Physical Demands and Work Environment : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment.
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