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H&R Block

Block Advisor Tax Advisor - Remote

H&R Block, Stafford, Virginia, United States, 22554

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Overview

Join to apply for the Block Advisor Tax Advisor - Remote role at H&R Block. Joining H&R Block as a Remote Tax Professional means you’ll serve clients with diverse tax needs and you’ll have the support of an expert team, dedicated to providing you with advanced tax training you’ll need to be successful. Responsibilities

Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email). Generate business growth, increase client retention, and offer additional products and services. Understand that teamwork is essential to our success — communicate and coordinate regularly with leaders and peers about how your remote work is impacting results. Grow your tax expertise. Qualifications

Experience completing individual tax returns. Experience working in a fast-paced environment. Access to high speed, reliable internet. Experience and skilled in technology (specifically MS Teams and Outlook). Inspire confidence in clients with your ability to communicate complex tax situations concisely via phone, email and chat. Experience utilizing effective customer service techniques. Analytical and problem-solving skills. Successful completion of the H&R Block Tax Knowledge Assessment2 or equivalent. High school diploma / equivalent or higher. Must complete continuing education requirement and meet all other IRS and applicable state requirements. Availability to work a minimum of 20 hours a week during peak tax season. Skill in researching information using various tax and publication tools to understand the client’s need (i.e., IRS Publications/Instructions). Benefits

Medical coverage with access to well-being programs including mental health support and coaching. 401k Retirement Savings Plan and Employee Stock Purchase Plan. Tax prep benefit — eligible associates can receive the same tax preparation as clients, at no direct cost to you. Other perks including flexible/remote opportunities that meet your life, collaborative teams, and more. The Community You Will Join

H&R Block is committed to building a Connected Culture — trust, care, and connections in how we work together, so everyone feels safe to bring their authentic self to work and belongs to a larger team. H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.

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