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First American

Escrow Assistant

First American, Incline Village-Crystal Bay, Nevada, United States

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What We Do

Enable you to apply your administrative, support and interpersonal skills to your team and our customer as we lead the industry in transforming how residential real estate transactions are completed. We value our culture and need energetic people that love the details while thriving in delivering exceptional customer experiences. Come join First American, where we recognize our true worth is our people. We are looking to add an Escrow Assistant to our growing team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality.

What You'll Do

Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up

Communicate regularly with customers during the escrow process flow

Interpret various agreements as they relate to escrow closings

Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

What You'll Bring

Passion for helping customers while maintaining a professional and positive attitude

Excellent verbal and written communication with both our internal teams and external customers

Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn

Thrives in contributing to a team working together to deliver beyond customer expectations

Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies

High school diploma or equivalent

2+ years of escrow-related experience preferred

What We Offer By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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