Citi
Part Time Universal Banker (20 Hours) - Castro Valley Branch
Citi, Castro Valley, California, United States, 94546
Overview
Part Time Universal Banker (20 Hours) - Castro Valley Branch at Citi. This is an entry level position assisting in the execution of sales, products or service activities in coordination with the customer service team. The objective is to foster relations with customers to build loyalty and help increase sales to individual consumer clients. Responsibilities
Assist in basic account opening for existing customers Provide service delivery to internal/external customers to resolve account service issues Execute financial transactions in accordance with bank policies and procedures Refer opportunities to segment partners where appropriate Create sales opportunities out of service transactions and resolve customer complaints/issues promptly and effectively Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc. Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment, escalating, managing and reporting control issues with transparency Qualifications
1-3 years of relevant experience Previous Retail Banking or similar experience required Clear and concise written and verbal communication skills Education
High School diploma or equivalent Additional Information
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. The salary range provided in this posting is based on a 40 hour work week. The hourly rate corresponding to the annual range is $24.05 - $31.37. In addition to salary, Citi’s offerings may include incentive and retention awards. Citi offers benefits including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; and paid time off. Availability of benefits varies by jurisdiction, job level, and date of hire. For details, visit citibenefits.com. Anticipated Posting Close Date: Sep 02, 2025 Equal Opportunity: Citi is an equal opportunity employer. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you require a reasonable accommodation to use our tools or apply, please review Citi accessibility and EEO information. Job Details
Time Type: Part time | Primary Location: Castro Valley, California, United States
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Part Time Universal Banker (20 Hours) - Castro Valley Branch at Citi. This is an entry level position assisting in the execution of sales, products or service activities in coordination with the customer service team. The objective is to foster relations with customers to build loyalty and help increase sales to individual consumer clients. Responsibilities
Assist in basic account opening for existing customers Provide service delivery to internal/external customers to resolve account service issues Execute financial transactions in accordance with bank policies and procedures Refer opportunities to segment partners where appropriate Create sales opportunities out of service transactions and resolve customer complaints/issues promptly and effectively Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc. Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment, escalating, managing and reporting control issues with transparency Qualifications
1-3 years of relevant experience Previous Retail Banking or similar experience required Clear and concise written and verbal communication skills Education
High School diploma or equivalent Additional Information
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. The salary range provided in this posting is based on a 40 hour work week. The hourly rate corresponding to the annual range is $24.05 - $31.37. In addition to salary, Citi’s offerings may include incentive and retention awards. Citi offers benefits including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; and paid time off. Availability of benefits varies by jurisdiction, job level, and date of hire. For details, visit citibenefits.com. Anticipated Posting Close Date: Sep 02, 2025 Equal Opportunity: Citi is an equal opportunity employer. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you require a reasonable accommodation to use our tools or apply, please review Citi accessibility and EEO information. Job Details
Time Type: Part time | Primary Location: Castro Valley, California, United States
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