Trustmark National Bank
Mortgage Loan Processor I/II/III
Trustmark National Bank, Houston, Texas, United States, 77246
Overview
The purpose of this position is processing residential mortgage loan applications to ensure a smooth mortgage process. The position ensures the accurate and timely processing of the most complicated residential mortgage loan applications to conform to regulatory or secondary market requirements. This position may serve as an assistant to an experienced processor until proficiency is achieved, then transition to individual assignments, provide initial underwriting decisions within limited parameters and refer to higher authority when required. This position is also responsible for using expertise to provide guidance and training for other processors. Responsibilities
Data entry of loan applications to the bank's processing system and submission to automated underwriting system. Communicate with all parties on status of file. Work with originator and borrower to clear underwriting conditions. Interpret automated underwriting decisions and work with the system to obtain the best possible outcome for the borrower. Solve file issues and problems within bank guidelines. Assist experienced processors with routine duties, such as ordering flood certificates, ordering appraisals, paying invoices, etc. Update information from bank statements, pay stubs, and appraisal to the bank's origination system. Order and collect documentation necessary to address automated underwriting findings. Ensure compliance with bank and government regulations. Study automated findings and underwriting conditions on files to learn the requirements for loan approvals. Obtain the knowledge needed to independently submit quality files to underwriting. Proactively anticipate problems and work to solve them. Train and mentor the Level I and II processors. Perform additional duties as assigned. Qualifications
Mortgage Loan Processor I High School diploma Related education or processing/real estate experience within a business, such as a bank, credit union, legal firm, insurance company, title company, etc. Knowledge of common computer operations Excellent organizational skills and attention to detail Good communication and listening skills Ability to be teachable and respond positively to coaching and training Ability to accurately input data with very little margin for error Ability to learn new processes quickly, retain information, and validate received information as applicable Ability to read, understand, apply knowledge, and ask for help Mortgage Loan Processor II Two to three years of related experience Knowledge of mortgage investor guidelines Knowledge of appraisal process Thorough knowledge of automated underwriting Knowledge of compliance guidelines Excellent organizational, communication, and computer skills Time management and prioritization skills necessary to manage workload Ability to solve complex loan problems Ability to manage difficult situations between interested parties in the mortgage transaction Ability to understand, apply knowledge, and resolve issues that arise between automated underwriting rules and manual underwriting rules Mortgage Loan Processor III Three or more years of related experience with definitive evidence of ability to function at elevated capacity Knowledge and mastery of mortgage investor guidelines and appraisal review process Mastery of automated underwriting process Thorough knowledge of compliance guidelines Ability to train others effectively Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
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The purpose of this position is processing residential mortgage loan applications to ensure a smooth mortgage process. The position ensures the accurate and timely processing of the most complicated residential mortgage loan applications to conform to regulatory or secondary market requirements. This position may serve as an assistant to an experienced processor until proficiency is achieved, then transition to individual assignments, provide initial underwriting decisions within limited parameters and refer to higher authority when required. This position is also responsible for using expertise to provide guidance and training for other processors. Responsibilities
Data entry of loan applications to the bank's processing system and submission to automated underwriting system. Communicate with all parties on status of file. Work with originator and borrower to clear underwriting conditions. Interpret automated underwriting decisions and work with the system to obtain the best possible outcome for the borrower. Solve file issues and problems within bank guidelines. Assist experienced processors with routine duties, such as ordering flood certificates, ordering appraisals, paying invoices, etc. Update information from bank statements, pay stubs, and appraisal to the bank's origination system. Order and collect documentation necessary to address automated underwriting findings. Ensure compliance with bank and government regulations. Study automated findings and underwriting conditions on files to learn the requirements for loan approvals. Obtain the knowledge needed to independently submit quality files to underwriting. Proactively anticipate problems and work to solve them. Train and mentor the Level I and II processors. Perform additional duties as assigned. Qualifications
Mortgage Loan Processor I High School diploma Related education or processing/real estate experience within a business, such as a bank, credit union, legal firm, insurance company, title company, etc. Knowledge of common computer operations Excellent organizational skills and attention to detail Good communication and listening skills Ability to be teachable and respond positively to coaching and training Ability to accurately input data with very little margin for error Ability to learn new processes quickly, retain information, and validate received information as applicable Ability to read, understand, apply knowledge, and ask for help Mortgage Loan Processor II Two to three years of related experience Knowledge of mortgage investor guidelines Knowledge of appraisal process Thorough knowledge of automated underwriting Knowledge of compliance guidelines Excellent organizational, communication, and computer skills Time management and prioritization skills necessary to manage workload Ability to solve complex loan problems Ability to manage difficult situations between interested parties in the mortgage transaction Ability to understand, apply knowledge, and resolve issues that arise between automated underwriting rules and manual underwriting rules Mortgage Loan Processor III Three or more years of related experience with definitive evidence of ability to function at elevated capacity Knowledge and mastery of mortgage investor guidelines and appraisal review process Mastery of automated underwriting process Thorough knowledge of compliance guidelines Ability to train others effectively Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.
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