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GSA - Global Student Accommodation

Leasing Agent

GSA - Global Student Accommodation, Minneapolis, Minnesota, United States, 55400

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Overview

We’re currently hiring for a Leasing Agent to join the team in Minneapolis, MN. As the Leasing Agent, you will be a key player in our apartment community, reporting to the General Manager. You will handle all aspects of leasing and marketing while ensuring positive resident relations. Your role includes managing apartment rentals, overseeing move-ins and lease renewals, generating and handling leads, qualifying prospects, preparing lease documentation, and completing move-in procedures according to company policies. Responsibilities

Greet prospective clients, conduct property tours, and use product knowledge to showcase features and benefits. Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs. Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects. Prepare and submit applications for approval, ensure readiness of apartments for move-in, and orient new residents. Assist with lease renewals, accept rental payments, and support marketing and sales efforts. Support marketing and sales initiatives, maintain up-to-date market information, and participate in weekly leasing activity meetings. Update reports, monitor market conditions, and provide insights for community improvements. Manage service requests, plan resident functions, and maintain accurate commission records. Participate in outreach marketing, maintain community appearance, and enforce policies and procedures. Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment. Ensure the office and model apartments are clean and open on schedule, communicate policy changes, and support the community team. Maintain flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed. Qualifications

High school diploma, GED or equivalent; in lieu of degree, equivalent experience in residential properties, rental operations or related experience. Relevant experience working at a property, preferably a university/college setting. Property management software experience (RealPage, Entrata or similar systems). Strong interpersonal and communication skills with the ability to build and maintain relationships. Strong customer service skills with the ability to manage difficult or emotional situations and respond promptly to resident needs. Carbon Literacy Certification or willingness to undertake training. Benefits

Competitive salary of $20 - $22 / hour Generous benefits package including health, dental and vision Company-paid STD, LTD and Life insurance 401k with 4% employer matching Three weeks of PTO Paid wellness time Paid Yuday 11 paid holidays

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