CoralTree Hospitality
Night Audit Front Desk (Full-Time)
CoralTree Hospitality, Cle Elum, Washington, United States, 98922
Overview
As the Night Audit, you will work at the Front Desk and provide friendly, efficient, and hospitable service during the overnight hours. In addition to being the main point of contact for guests during the night, you\'ll use your attention-to-detail to complete the night audit process and ensure that one day is properly closed and the next day is set up for success.
Salary: $20.00/hour
Shift: This is an overnight shift, typically between the hours of 9:00pm and 7:00am
There\'s no place like Suncadia.
A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more.
Why join our team?
It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia. There\'s no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.
Responsibilities
Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests
Verify and swipe credit cards for authorization using electronic acceptance methods
Handle cash, make change and balance an assigned house bank
Post charges to guest rooms and/or house accounts as needed
Retrieve messages, mail, and facsimiles for guests as requested
Research and perform revenue audit function
Upon completion of audit, input information into general ledger system
File paid invoices in night audit packs
Research and respond to charge inquiries on a timely basis
Send copies of guest folios on a timely basis via fax or mail
File registration cards in suite number order
Notify guests of incoming faxes using the message function on the computer
Qualifications
Ability to work the overnight shift
Ability to work weekends and holidays
Confident and comfortable working largely upsupervised and alone
Proven record of responsibility, the Night Audit is often times the only lodge team member present during the overnight hours
Minimum of 1-2 years of previous customer service experience
Previous hotel front desk or accounting experience preferred
Fluency in job related English, both verbal and non-verbal
Provide legible communication and directions
Compute basic mathematical calculations (add, subtract, multiply and divide numbers)
Benefits
Benefits:
Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and more
Perks:
Enjoy free golf, discounts on resort retail and food & beverage, and more!
A Balanced Life:
Full-time team members are eligible for 2-weeks of PTO and holiday pay in their first year
Travel is good for the soul:
Experience destinations around the country with team member hotel discounts
Growth:
Opportunities for internal career growth and expansion
Celebrate:
Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament
Be Part of the Magic:
Trust us, seeing a first-time guest take in our Cascade views never gets old
*Some benefits may vary based on job status
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Salary: $20.00/hour
Shift: This is an overnight shift, typically between the hours of 9:00pm and 7:00am
There\'s no place like Suncadia.
A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more.
Why join our team?
It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia. There\'s no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.
Responsibilities
Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests
Verify and swipe credit cards for authorization using electronic acceptance methods
Handle cash, make change and balance an assigned house bank
Post charges to guest rooms and/or house accounts as needed
Retrieve messages, mail, and facsimiles for guests as requested
Research and perform revenue audit function
Upon completion of audit, input information into general ledger system
File paid invoices in night audit packs
Research and respond to charge inquiries on a timely basis
Send copies of guest folios on a timely basis via fax or mail
File registration cards in suite number order
Notify guests of incoming faxes using the message function on the computer
Qualifications
Ability to work the overnight shift
Ability to work weekends and holidays
Confident and comfortable working largely upsupervised and alone
Proven record of responsibility, the Night Audit is often times the only lodge team member present during the overnight hours
Minimum of 1-2 years of previous customer service experience
Previous hotel front desk or accounting experience preferred
Fluency in job related English, both verbal and non-verbal
Provide legible communication and directions
Compute basic mathematical calculations (add, subtract, multiply and divide numbers)
Benefits
Benefits:
Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and more
Perks:
Enjoy free golf, discounts on resort retail and food & beverage, and more!
A Balanced Life:
Full-time team members are eligible for 2-weeks of PTO and holiday pay in their first year
Travel is good for the soul:
Experience destinations around the country with team member hotel discounts
Growth:
Opportunities for internal career growth and expansion
Celebrate:
Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament
Be Part of the Magic:
Trust us, seeing a first-time guest take in our Cascade views never gets old
*Some benefits may vary based on job status
#J-18808-Ljbffr