Consumer Product Partners
COORDINATOR ACCOUNTS RECEIVABLE
Consumer Product Partners, Saint Louis, Missouri, United States, 63146
Overview
COORDINATOR ACCOUNTS RECEIVABLE at Consumer Product Partners. Your primary tasks are to validate and collect debts owed to the company. This includes reaching out to companies to resolve outstanding balances and validating or disputing deductions. Other duties include issuing credit/debit notes and creating AR aging and metric reports to identify the most delinquent accounts.
Responsibilities
Use customer websites to obtain payment information for past due invoices. Contact customers by email, telephone, or via the customer’s website to track outstanding invoices and pull documentation on all short paid invoices or deductions in a professional and productive manner. Maintain a contact list for all customers in a shared location.
Update all customer correspondence in the SAP system immediately after contact is made (oral or written).
Identify deductions on the AR Aging. Obtain backup for deductions from customer websites, email, or telephone. Research the validity of customer deductions and obtain proof of deliveries from freight carriers to help dispute deductions for shortages or early/late deliveries. Use SAP to analyze dates, quantities, pricing, customer POs (EDI), etc., to research deductions. Perform analysis of customer deductions, identify problems, and provide recommendations for solutions.
Obtain necessary approvals for credit memos in collaboration with Sales, Transportation, Distribution, Pricing, Customer Service, and other departments.
Enter AR write-offs for approved customer chargebacks (deductions) including all appropriate information such as profit center and hierarchy.
Accurately apply cash payments received from customers and post to open invoices. Manage payments by check, ACH, or wire. Use automated processes to post cash as well as post cash manually. Identify short pays where possible and code appropriately.
Scan backup documentation and attach in the SAP System.
Identify and contact customers to collect unearned discounts.
Prepare weekly and month-end summaries and other reports using Excel (aging summary, credit memos, deductions, etc.).
Qualifications
Advanced knowledge of Excel and Word.
Strong analytical skills.
Ability to interact well in a team environment. Excellent written and oral communication skills are necessary due to the sensitivity of customer communications.
Education and Experience Education Requirements: Associates Degree in Accounting preferred.
Experience Requirements: 5+ years of experience in an accounting environment; 2+ years of deductions and Accounts Receivable experience. Knowledge of ERP systems (SAP preferred).
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms.
Travel Limited
Seniority level Mid-Senior level
Employment type Other
Job function Accounting/Auditing and Finance
Industries Personal Care Product Manufacturing
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Responsibilities
Use customer websites to obtain payment information for past due invoices. Contact customers by email, telephone, or via the customer’s website to track outstanding invoices and pull documentation on all short paid invoices or deductions in a professional and productive manner. Maintain a contact list for all customers in a shared location.
Update all customer correspondence in the SAP system immediately after contact is made (oral or written).
Identify deductions on the AR Aging. Obtain backup for deductions from customer websites, email, or telephone. Research the validity of customer deductions and obtain proof of deliveries from freight carriers to help dispute deductions for shortages or early/late deliveries. Use SAP to analyze dates, quantities, pricing, customer POs (EDI), etc., to research deductions. Perform analysis of customer deductions, identify problems, and provide recommendations for solutions.
Obtain necessary approvals for credit memos in collaboration with Sales, Transportation, Distribution, Pricing, Customer Service, and other departments.
Enter AR write-offs for approved customer chargebacks (deductions) including all appropriate information such as profit center and hierarchy.
Accurately apply cash payments received from customers and post to open invoices. Manage payments by check, ACH, or wire. Use automated processes to post cash as well as post cash manually. Identify short pays where possible and code appropriately.
Scan backup documentation and attach in the SAP System.
Identify and contact customers to collect unearned discounts.
Prepare weekly and month-end summaries and other reports using Excel (aging summary, credit memos, deductions, etc.).
Qualifications
Advanced knowledge of Excel and Word.
Strong analytical skills.
Ability to interact well in a team environment. Excellent written and oral communication skills are necessary due to the sensitivity of customer communications.
Education and Experience Education Requirements: Associates Degree in Accounting preferred.
Experience Requirements: 5+ years of experience in an accounting environment; 2+ years of deductions and Accounts Receivable experience. Knowledge of ERP systems (SAP preferred).
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms.
Travel Limited
Seniority level Mid-Senior level
Employment type Other
Job function Accounting/Auditing and Finance
Industries Personal Care Product Manufacturing
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