Truist
Universal Banker - Part-Time - 20 Hrs - Portsmouth Blvd.
Truist, Portsmouth, Virginia, United States, 23703
Overview
Universal Banker - Part-Time - 20 Hrs - Portsmouth Blvd. role at Truist. The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Regular or Temporary:
Regular
Language Fluency:
English (Required)
Work Shift:
1st shift (United States of America)
Responsibilities Provide timely and efficient completion of client transactions while maintaining accurate records and proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client’s financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.
Provide a distinctive client experience to ensure a consistent service level by engaging clients with friendly interaction, conducting both complex and standardized transactions while uncovering needs. Perform more complex transactions with assistance as necessary.
Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.
Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate team members or specialists.
Understand the importance of Integrated Relationship Management (IRM) to deliver Truist expertise and solutions for clients’ needs.
Participate in all components of the established Truist Retail Community Bank Leadership Routines.
Advance individual and product knowledge by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.
Adhere to internal controls, operational procedures and risk management policies; stay informed of changes to ensure compliance with guidelines.
Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handle a proportionate volume of work based on branch demands.
Qualifications Required Qualifications:
High school diploma or equivalent education
Two years of teller or cash handling or client service experience
Six months of client relationship building or sales experience
Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
Ability to master PC keyboard and software skills necessary for branch automation
Ability to multi-task under time constraints
Proficiency in basic computer applications, such as Microsoft Office
Ability to travel to accommodate temporary staffing needs as required for temporary assignments or locale changes
Ability to work weekends and/or extended hours with occasional travel and overnights
Preferred Qualifications:
One year of client relationship building or sales experience
Knowledge of advanced or complex banking transactions, risk management and loss prevention
Experience with sourcing and prospecting for new clients and client relationship building
General understanding of bank operations, policies and procedures
Benefits General description of available benefits for eligible employees: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility may be determined by the division offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan. Teammates also receive paid vacation, sick days, and holidays. Benefits details vary by position and division; eligibility is described during the hiring process. Truist is an Equal Opportunity Employer and a Drug Free Workplace. EEO is the Law; Pay Transparency; E-Verify.
Other We encourage referrals; referrals may increase your chances of interviewing at Truist.
Job Function
Finance and Sales
Note: This job posting contains only the information necessary to evaluate your qualifications for the role. If you are seeing this posting again after submitting your application, please check your profile for updates on your status.
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Regular or Temporary:
Regular
Language Fluency:
English (Required)
Work Shift:
1st shift (United States of America)
Responsibilities Provide timely and efficient completion of client transactions while maintaining accurate records and proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client’s financial needs. Cross-trained to support sales and service activities, with a particular focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.
Provide a distinctive client experience to ensure a consistent service level by engaging clients with friendly interaction, conducting both complex and standardized transactions while uncovering needs. Perform more complex transactions with assistance as necessary.
Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.
Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate team members or specialists.
Understand the importance of Integrated Relationship Management (IRM) to deliver Truist expertise and solutions for clients’ needs.
Participate in all components of the established Truist Retail Community Bank Leadership Routines.
Advance individual and product knowledge by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.
Adhere to internal controls, operational procedures and risk management policies; stay informed of changes to ensure compliance with guidelines.
Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects. Handle a proportionate volume of work based on branch demands.
Qualifications Required Qualifications:
High school diploma or equivalent education
Two years of teller or cash handling or client service experience
Six months of client relationship building or sales experience
Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
Ability to master PC keyboard and software skills necessary for branch automation
Ability to multi-task under time constraints
Proficiency in basic computer applications, such as Microsoft Office
Ability to travel to accommodate temporary staffing needs as required for temporary assignments or locale changes
Ability to work weekends and/or extended hours with occasional travel and overnights
Preferred Qualifications:
One year of client relationship building or sales experience
Knowledge of advanced or complex banking transactions, risk management and loss prevention
Experience with sourcing and prospecting for new clients and client relationship building
General understanding of bank operations, policies and procedures
Benefits General description of available benefits for eligible employees: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility may be determined by the division offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan. Teammates also receive paid vacation, sick days, and holidays. Benefits details vary by position and division; eligibility is described during the hiring process. Truist is an Equal Opportunity Employer and a Drug Free Workplace. EEO is the Law; Pay Transparency; E-Verify.
Other We encourage referrals; referrals may increase your chances of interviewing at Truist.
Job Function
Finance and Sales
Note: This job posting contains only the information necessary to evaluate your qualifications for the role. If you are seeing this posting again after submitting your application, please check your profile for updates on your status.
#J-18808-Ljbffr