Nationwide Children's Hospital
Patient Accounts Lead Representative
Nationwide Children's Hospital, Columbus, Ohio, United States, 43224
1 week ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Job Description Summary:
Leads a team of Patient Accounts Representatives to ensure timely and accurate billing services and customer support. Overview
Job Description Summary:
Leads a team of Patient Accounts Representatives to ensure timely and accurate billing services and customer support.
Job Description
Essential Functions:
Oversees the delegation of responsibilities and the training of the Patient Accounts team. Ensures that all tasks are completed accurately and efficiently and that customer needs are met. Supports team in the verification and processing of patient charges and payments, communication with insurance companies and patients to resolve billing issues, and maintenance of accurate records of financial transactions. Collaborates with other departments, providers, families, and third-party payors to resolve billing needs and operational issues. Assists the Patients Accounts Supervisor in the monitoring and analysis of reports, identifying trends and recommending process improvements.
Education Requirement
High school diploma, required. Associates degree, preferred.
Licensure Requirement
(not specified)
Certifications
(not specified)
Skills
Knowledge of medical terminology, various claim forms, third party contracts and payment patterns, CPT and ICD9 coding, and reimbursement regulations and policies of third-party payers. The ability to do data entry and work a calculator. Problem identification and problem solving skills are required. Excellent interpersonal, verbal, and written communication skills. Excellent organization skills and the ability to comprehend and follow written and verbal instructions. Demonstrated traits of teamwork, cooperation, and positive and enthusiastic role model. Strong professional demeanor with the inherent quality to rapidly establish credibility and rapport with staff and customers. Desires opportunity for learning process improvement strategies, project management, people management, and overall management skills. Willing to be mentored; accepting both positive reinforcement and constructive criticism.
Experience
Three years' experience in medical billing, claims follow-up and customer service, required. One year experience working on a mainframe computer. Experience using Outlook, Word and Excel, required.
Physical Requirements
OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel, Standing, Walking
FREQUENTLY: Peripheral vision
CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting
Additional Physical Requirements Performed But Not Listed Above
(not specified)
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet" Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Health Care Provider Industries Hospitals and Health Care Referrals increase your chances of interviewing at Nationwide Children's Hospital by 2x Sign in to set job alerts for “Patient Account Representative” roles.
Patient Service Representative- Polaris Pkwy Internal Medicine & Pediatrics
Patient Service Representative - Pediatric Support Center
Medical Biller/Claims Processing - Patient Support Representative (Home-Based)
Patient Service Representative- Canyon Medical Center
Patient Service Representative- Ancillary Services
Medical Billing Specialist (Behavioral Health)
Home Health Front Office Billing and Intake Support
Onsite Medicaid Eligibility Representative
Accounts Receivable and Billing Specialist
Surgery Scheduling Coordinator/Billing Specialist - Part Time Casual, As Needed
Columbus, OH $65,000.00-$75,000.00 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Leads a team of Patient Accounts Representatives to ensure timely and accurate billing services and customer support. Overview
Job Description Summary:
Leads a team of Patient Accounts Representatives to ensure timely and accurate billing services and customer support.
Job Description
Essential Functions:
Oversees the delegation of responsibilities and the training of the Patient Accounts team. Ensures that all tasks are completed accurately and efficiently and that customer needs are met. Supports team in the verification and processing of patient charges and payments, communication with insurance companies and patients to resolve billing issues, and maintenance of accurate records of financial transactions. Collaborates with other departments, providers, families, and third-party payors to resolve billing needs and operational issues. Assists the Patients Accounts Supervisor in the monitoring and analysis of reports, identifying trends and recommending process improvements.
Education Requirement
High school diploma, required. Associates degree, preferred.
Licensure Requirement
(not specified)
Certifications
(not specified)
Skills
Knowledge of medical terminology, various claim forms, third party contracts and payment patterns, CPT and ICD9 coding, and reimbursement regulations and policies of third-party payers. The ability to do data entry and work a calculator. Problem identification and problem solving skills are required. Excellent interpersonal, verbal, and written communication skills. Excellent organization skills and the ability to comprehend and follow written and verbal instructions. Demonstrated traits of teamwork, cooperation, and positive and enthusiastic role model. Strong professional demeanor with the inherent quality to rapidly establish credibility and rapport with staff and customers. Desires opportunity for learning process improvement strategies, project management, people management, and overall management skills. Willing to be mentored; accepting both positive reinforcement and constructive criticism.
Experience
Three years' experience in medical billing, claims follow-up and customer service, required. One year experience working on a mainframe computer. Experience using Outlook, Word and Excel, required.
Physical Requirements
OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel, Standing, Walking
FREQUENTLY: Peripheral vision
CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting
Additional Physical Requirements Performed But Not Listed Above
(not specified)
"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet" Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Health Care Provider Industries Hospitals and Health Care Referrals increase your chances of interviewing at Nationwide Children's Hospital by 2x Sign in to set job alerts for “Patient Account Representative” roles.
Patient Service Representative- Polaris Pkwy Internal Medicine & Pediatrics
Patient Service Representative - Pediatric Support Center
Medical Biller/Claims Processing - Patient Support Representative (Home-Based)
Patient Service Representative- Canyon Medical Center
Patient Service Representative- Ancillary Services
Medical Billing Specialist (Behavioral Health)
Home Health Front Office Billing and Intake Support
Onsite Medicaid Eligibility Representative
Accounts Receivable and Billing Specialist
Surgery Scheduling Coordinator/Billing Specialist - Part Time Casual, As Needed
Columbus, OH $65,000.00-$75,000.00 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr