H&R Block
Experienced Tax Professional - Remote
H&R Block, Winston Salem, North Carolina, United States, 27104
Overview
Joining H&R Block as a Remote Tax Professional means you’ll serve clients with diverse tax needs and you’ll have the support of an expert team, dedicated to providing you with advanced tax training you’ll need to be successful.
Responsibilities
Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (video conferencing, phone, chat, email).
Generate business growth, increase client retention, and offer additional products and services.
Understand that teamwork is essential to our success — communicate and coordinate regularly with leaders and peers about how your remote work is impacting results.
Grow your tax expertise.
Qualifications
Experience completing individual tax returns.
Experience working in a fast-paced environment.
Access to high speed, reliable internet.
Experience with technology (specifically MS Teams and Outlook).
Ability to communicate complex tax situations concisely via phone, email and chat to inspire confidence in clients.
Experience utilizing effective customer service techniques.
Analytical and problem-solving skills.
Successful completion of the H&R Block Tax Knowledge Assessment2 or equivalent.
High school diploma / equivalent or higher.
Must complete continuing education requirement and meet all IRS and applicable state requirements.
Availability to work a minimum of 20 hours a week during peak tax season.
Skill in researching information using various tax and publication tools (e.g., IRS Publications/Instructions).
Why work for us
Medical coverage with well-being programs including mental health support and coaching.
401k Retirement Savings Plan and Employee Stock Purchase Plan.
Tax prep benefit for eligible associates.
Flexible/remote opportunities and collaborative teams.
The Community You Will Join At H&R Block we remain committed to building a Connected Culture — trust, care, and connections help us create an environment where everyone feels safe to bring their authentic self to work and belongs to a larger team. We are an equal opportunity employer and celebrate diversity in the workplace.
If you’re looking to make an impact, H&R Block is the place for you.
Sponsored Job. #35128
#J-18808-Ljbffr
Responsibilities
Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (video conferencing, phone, chat, email).
Generate business growth, increase client retention, and offer additional products and services.
Understand that teamwork is essential to our success — communicate and coordinate regularly with leaders and peers about how your remote work is impacting results.
Grow your tax expertise.
Qualifications
Experience completing individual tax returns.
Experience working in a fast-paced environment.
Access to high speed, reliable internet.
Experience with technology (specifically MS Teams and Outlook).
Ability to communicate complex tax situations concisely via phone, email and chat to inspire confidence in clients.
Experience utilizing effective customer service techniques.
Analytical and problem-solving skills.
Successful completion of the H&R Block Tax Knowledge Assessment2 or equivalent.
High school diploma / equivalent or higher.
Must complete continuing education requirement and meet all IRS and applicable state requirements.
Availability to work a minimum of 20 hours a week during peak tax season.
Skill in researching information using various tax and publication tools (e.g., IRS Publications/Instructions).
Why work for us
Medical coverage with well-being programs including mental health support and coaching.
401k Retirement Savings Plan and Employee Stock Purchase Plan.
Tax prep benefit for eligible associates.
Flexible/remote opportunities and collaborative teams.
The Community You Will Join At H&R Block we remain committed to building a Connected Culture — trust, care, and connections help us create an environment where everyone feels safe to bring their authentic self to work and belongs to a larger team. We are an equal opportunity employer and celebrate diversity in the workplace.
If you’re looking to make an impact, H&R Block is the place for you.
Sponsored Job. #35128
#J-18808-Ljbffr