Tatum by Randstad
Accounts Receivable Manager
Tatum by Randstad, King Of Prussia, Pennsylvania, United States, 19406
Base pay range
$110,000.00/yr - $120,000.00/yr
Additional compensation types
Annual Bonus
Our client, a shared services company, is actively seeking a highly detailed, process-driven, and experienced Accounts Receivable (A/R) Manager to lead and develop a core function within their finance team. This critical leadership role demands a strategic focus on managing and resolving complex payment issues, particularly chargebacks and disputes, overseeing the accuracy of vast payment application data, and maintaining the integrity of financial records through diligent reconciliation, robust internal controls, and effective team management.
Responsibilities
This position requires a high degree of strategic oversight, leadership, organizational, and advanced analytical skill, with a significant emphasis on managing a team, driving communication, and resolving high-impact payment discrepancies while ensuring the efficiency of end-to-end A/R processes.
Supervise, mentor, and lead the A/R team (analysts and specialists), fostering a culture of high performance, accuracy, and continuous improvement. Manage the team's daily workflow, assign priorities, and ensure service level agreements (SLAs) are met for all customer and internal finance requests.
Own the full cycle of customer chargebacks and payment disputes across various payment channels, acting as the primary escalation point for complex or high-value cases. Develop and implement strategies to reduce chargeback frequency and improve successful dispute resolution rates.
Direct the workflow and strategy for all dedicated A/R-related inboxes (e.g., general A/R, specific client/region inboxes, disputes), ensuring efficient prioritization and processing of communications, and prompt resolution of all customer and internal finance requests.
Oversee Complex Payment Application & Validation workflows, ensuring the accurate and timely application of all customer payments (e.g., checks, wires, ACH, credit cards). Establish and enforce rigorous controls to immediately investigate and resolve any misapplied cash, unapplied cash, and application errors.
Direct and review daily, weekly, and monthly reconciliations of the A/R sub-ledger to the general ledger control account. Lead the investigation and resolution of all payment variances and significant reconciliation discrepancies. Ensure the team accurately prepares and posts daily journal entries and maintains A/R data integrity by correctly coding and documenting all transactions.
Actively identify, champion, and implement strategic opportunities for process improvement and automation in payment application, reconciliation workflows, and chargeback handling to significantly boost efficiency, strengthen financial controls, and improve the customer experience. Collaborate with IT and other finance leaders on system enhancements.
Qualifications
Bachelor’s degree in Accounting, Finance, or related field or equivalent experience
5+ years of progressive experience in Accounts Receivable or a similar financial role, with at least 2+ years in a supervisory or management capacity.
Background in shared services and/or private equity-backed companies preferred
Proficiency in Sage Intacct or similar ERP systems
Strong leadership, communication, and process improvement skills
What’s Offered
Competitive salary + performance-based bonus
High-impact leadership opportunity with long-term growth potential
Collaborative, high-energy work environment
Comprehensive benefits package including medical, dental, vision, and 401(k)
For immediate consideration please send your resume to: cecilia.bjurstrom@tatum-us.com
This is a confidential search. Company details will be shared with qualified candidates during the interview process.
#J-18808-Ljbffr
$110,000.00/yr - $120,000.00/yr
Additional compensation types
Annual Bonus
Our client, a shared services company, is actively seeking a highly detailed, process-driven, and experienced Accounts Receivable (A/R) Manager to lead and develop a core function within their finance team. This critical leadership role demands a strategic focus on managing and resolving complex payment issues, particularly chargebacks and disputes, overseeing the accuracy of vast payment application data, and maintaining the integrity of financial records through diligent reconciliation, robust internal controls, and effective team management.
Responsibilities
This position requires a high degree of strategic oversight, leadership, organizational, and advanced analytical skill, with a significant emphasis on managing a team, driving communication, and resolving high-impact payment discrepancies while ensuring the efficiency of end-to-end A/R processes.
Supervise, mentor, and lead the A/R team (analysts and specialists), fostering a culture of high performance, accuracy, and continuous improvement. Manage the team's daily workflow, assign priorities, and ensure service level agreements (SLAs) are met for all customer and internal finance requests.
Own the full cycle of customer chargebacks and payment disputes across various payment channels, acting as the primary escalation point for complex or high-value cases. Develop and implement strategies to reduce chargeback frequency and improve successful dispute resolution rates.
Direct the workflow and strategy for all dedicated A/R-related inboxes (e.g., general A/R, specific client/region inboxes, disputes), ensuring efficient prioritization and processing of communications, and prompt resolution of all customer and internal finance requests.
Oversee Complex Payment Application & Validation workflows, ensuring the accurate and timely application of all customer payments (e.g., checks, wires, ACH, credit cards). Establish and enforce rigorous controls to immediately investigate and resolve any misapplied cash, unapplied cash, and application errors.
Direct and review daily, weekly, and monthly reconciliations of the A/R sub-ledger to the general ledger control account. Lead the investigation and resolution of all payment variances and significant reconciliation discrepancies. Ensure the team accurately prepares and posts daily journal entries and maintains A/R data integrity by correctly coding and documenting all transactions.
Actively identify, champion, and implement strategic opportunities for process improvement and automation in payment application, reconciliation workflows, and chargeback handling to significantly boost efficiency, strengthen financial controls, and improve the customer experience. Collaborate with IT and other finance leaders on system enhancements.
Qualifications
Bachelor’s degree in Accounting, Finance, or related field or equivalent experience
5+ years of progressive experience in Accounts Receivable or a similar financial role, with at least 2+ years in a supervisory or management capacity.
Background in shared services and/or private equity-backed companies preferred
Proficiency in Sage Intacct or similar ERP systems
Strong leadership, communication, and process improvement skills
What’s Offered
Competitive salary + performance-based bonus
High-impact leadership opportunity with long-term growth potential
Collaborative, high-energy work environment
Comprehensive benefits package including medical, dental, vision, and 401(k)
For immediate consideration please send your resume to: cecilia.bjurstrom@tatum-us.com
This is a confidential search. Company details will be shared with qualified candidates during the interview process.
#J-18808-Ljbffr