Liberty Mutual Insurance
Field Property Claims Adjuster
Liberty Mutual Insurance, Denver, Colorado, United States, 80285
Field Property Claims Adjuster
We’re looking to use your customer service skills in a role where you can see that you are making a difference in people’s lives. Do you want a purposeful career with endless opportunities for growth? As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative, problem‑solving, and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail‑oriented, team environment.
Responsibilities
Investigate and evaluate onsite to resolve complex coverage and damage issues, including preparing complete estimates of repair for covered damages.
Handle moderate to complex claims independently while managing your workload from first notice of loss to final closure.
Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk.
Explain coverage of loss and assist policyholders with itemization of damages, emergency repairs, and additional living arrangements.
Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services, and various replacement services.
May be called upon for catastrophe duty.
Qualifications
Working knowledge of claims handling procedures and operations.
Demonstrated understanding of building construction principles.
Proven ability to provide exceptional customer service.
Effective negotiation skills.
Ability to effectively and independently manage workload while exhibiting good judgment.
Strong written/oral communication and interpersonal skills.
Computer skills with the ability to work with multi‑faceted systems.
Bachelor’s degree or equivalent experience and at least 1 year of directly related experience.
Ability to obtain proper licensing as required.
Ability to handle multiple competing priorities and organize your day.
Strong Time Management Skills.
Strong Organizational Skills.
Benefits & Compensation Base pay range $60,000 - $89,000 per year. Eligible for sign‑on bonus and company car if mileage requirements met.
Location Denver, CO 80221 and surrounding areas. Candidates must live within this area or very close to.
Employment type Full‑time
Seniority level Not Applicable
Job function Customer Service
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Responsibilities
Investigate and evaluate onsite to resolve complex coverage and damage issues, including preparing complete estimates of repair for covered damages.
Handle moderate to complex claims independently while managing your workload from first notice of loss to final closure.
Be expected to work in a vehicle in the field daily while occasionally handling assignments from the desk.
Explain coverage of loss and assist policyholders with itemization of damages, emergency repairs, and additional living arrangements.
Work with and coordinate a number of vendor services such as contractors, emergency repair, cleaning services, and various replacement services.
May be called upon for catastrophe duty.
Qualifications
Working knowledge of claims handling procedures and operations.
Demonstrated understanding of building construction principles.
Proven ability to provide exceptional customer service.
Effective negotiation skills.
Ability to effectively and independently manage workload while exhibiting good judgment.
Strong written/oral communication and interpersonal skills.
Computer skills with the ability to work with multi‑faceted systems.
Bachelor’s degree or equivalent experience and at least 1 year of directly related experience.
Ability to obtain proper licensing as required.
Ability to handle multiple competing priorities and organize your day.
Strong Time Management Skills.
Strong Organizational Skills.
Benefits & Compensation Base pay range $60,000 - $89,000 per year. Eligible for sign‑on bonus and company car if mileage requirements met.
Location Denver, CO 80221 and surrounding areas. Candidates must live within this area or very close to.
Employment type Full‑time
Seniority level Not Applicable
Job function Customer Service
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