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Advisor Employee Services

Client Service Administrator - Financial Firm - Leo, IN

Advisor Employee Services, Leo, South Carolina, United States

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Overview Client Service Administrator - Financial Firm - Leo, IN. The role services the existing client base with all service requests including beneficiary changes/withdrawals, incoming client service calls, database management, and client appointment preparation including updating client account summaries for review meetings and preparing issued accounts for delivery.

Responsibilities

Receive incoming client service calls in a friendly manner

Complete each service request and resolve client issues

Input notes into CRM and keep updated

Coordinate and follow up on each client transfer

Review application prior to submission

Prepare client review summary for upcoming appointments

Maintain professional communication with clients and staff

Assist with client updates, reports, and mailings

Assist in setting client appointments

Minimum Requirements

Bachelor’s Degree preferred

2+ years working alongside a Financial Advisor in a fast-paced office environment, preferred

Experience with MS Office Suite and the ability to learn new software quickly

CRM experience

Key Skills

Strong organizational skills

Excellent communication; written and verbal

Attention to detail and accuracy

Proactive management style and consistent follow-through

Salary $40,000-$70,000 BOE

Benefits

Health Insurance

401 K

PTO

Hours

Monday - Friday: 8:00 am - 5:00 pm

Presented by Advisor Employee Services

Lenexa, Kansas. https://aesplacement.com/

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