Westhab
Safety Security Officer- Park Savoy (F89 Required)
The Safety Security Officer/Residential Aide is responsible for ensuring the
safety and security
of all clients, staff, and the property around the facility in a 140-bed men’s homeless shelter. This position reports to the Shift Supervisor and Security Manager of the facility. Proof of COVID-19 vaccination is required. DUTIES & RESPONSIBILITIES: Perform daily inspections of all clients’ rooms. Escort clients to appointments as needed. Interact with and monitor clients’ behavior, maintaining good rapport by providing excellent customer service. Encourage clients to comply with facility policies and procedures. Control access at the main entrance by screening all clients and visitors, utilizing magnetometer/x-ray machine to detect and prevent weapons from entering the site. Perform crisis intervention to de-escalate potential crisis situations and document all such situations and interventions. Make hourly rounds throughout the entire facility, including hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces. Respond to incidents. Assist with client intakes. Perform daily pack-ups and log client property belonging to AWOL clients. Store and remove client property once the mandated storage time has expired. Maintain a clean and organized storage area. Complete logs, incident reports, and all other required documentation. Make calls to police, fire department, and other first responders as directed. Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras and fire prevention/detection alarm systems. Provide duties related to fire incidents and evacuation of the building when necessary, utilizing fire procedures. Ensure the safety and security of all assigned equipment. Perform other tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: High school diploma or GED and prior security experience are required.
Must have a NYS Security Guard License, current 8-hour annual certificate, and Fire Guard License for Shelters (F-02).
Excellent written and verbal communication skills are necessary.
Certified in Nonviolent Crisis Intervention (CPI) preferred.
Must be able to work flexible shifts, including weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization providing housing and supportive services for over 10,000 vulnerable community members annually. We are staffed by dedicated professionals committed to our mission -
Building Communities. Changing Lives.
Working at Westhab is demanding. Our expectations for staff are high. We believe the people and communities we serve deserve our best every day. We are results-driven, focusing on empowerment and impact. If you feel prepared for the challenges and expectations of this team, we encourage your application. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): OSHA ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all OSHA standards, rules, and regulations, maintaining a hazard-free workplace. Questions: How many years of experience do you have supervising staff? Do you possess a valid F-89 Certificate of Fitness? Do you have experience working in a human services/shelter environment? Do you have an F-80 certificate? Do you have a NYS Security Guard License? Do you have a current 8-hour annual security guard certificate of completion? Do you have experience using the Department of Homeless Services (DHS) CARES system? *
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The Safety Security Officer/Residential Aide is responsible for ensuring the
safety and security
of all clients, staff, and the property around the facility in a 140-bed men’s homeless shelter. This position reports to the Shift Supervisor and Security Manager of the facility. Proof of COVID-19 vaccination is required. DUTIES & RESPONSIBILITIES: Perform daily inspections of all clients’ rooms. Escort clients to appointments as needed. Interact with and monitor clients’ behavior, maintaining good rapport by providing excellent customer service. Encourage clients to comply with facility policies and procedures. Control access at the main entrance by screening all clients and visitors, utilizing magnetometer/x-ray machine to detect and prevent weapons from entering the site. Perform crisis intervention to de-escalate potential crisis situations and document all such situations and interventions. Make hourly rounds throughout the entire facility, including hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces. Respond to incidents. Assist with client intakes. Perform daily pack-ups and log client property belonging to AWOL clients. Store and remove client property once the mandated storage time has expired. Maintain a clean and organized storage area. Complete logs, incident reports, and all other required documentation. Make calls to police, fire department, and other first responders as directed. Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras and fire prevention/detection alarm systems. Provide duties related to fire incidents and evacuation of the building when necessary, utilizing fire procedures. Ensure the safety and security of all assigned equipment. Perform other tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: High school diploma or GED and prior security experience are required.
Must have a NYS Security Guard License, current 8-hour annual certificate, and Fire Guard License for Shelters (F-02).
Excellent written and verbal communication skills are necessary.
Certified in Nonviolent Crisis Intervention (CPI) preferred.
Must be able to work flexible shifts, including weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization providing housing and supportive services for over 10,000 vulnerable community members annually. We are staffed by dedicated professionals committed to our mission -
Building Communities. Changing Lives.
Working at Westhab is demanding. Our expectations for staff are high. We believe the people and communities we serve deserve our best every day. We are results-driven, focusing on empowerment and impact. If you feel prepared for the challenges and expectations of this team, we encourage your application. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): OSHA ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all OSHA standards, rules, and regulations, maintaining a hazard-free workplace. Questions: How many years of experience do you have supervising staff? Do you possess a valid F-89 Certificate of Fitness? Do you have experience working in a human services/shelter environment? Do you have an F-80 certificate? Do you have a NYS Security Guard License? Do you have a current 8-hour annual security guard certificate of completion? Do you have experience using the Department of Homeless Services (DHS) CARES system? *
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