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Bowman Williams

System Administrator - Project and Escalation Team (MSP)

Bowman Williams, Plano, Texas, us, 75086

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Overview This role is with Bowman Williams within a growing Managed Services Provider. This position is part of our internal project and escalation team, giving you the chance to work on challenging cloud, server, and Microsoft 365 initiatives while resolving escalated issues for multiple clients. This isn’t a typical sysadmin role; you’ll balance project-based work with high-level support and gain exposure to Azure, Windows Server, and enterprise Microsoft 365 environments. The base pay range is $95,000.00/yr - $105,000.00/yr. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

What You’ll Do

Manage a mix of escalated support and project work across Microsoft 365, Azure, and Windows Server environments

Design, implement, and maintain Azure infrastructure for security, performance, and scalability

Administer Exchange Online, SharePoint, Teams, and enterprise email systems

Handle user accounts, permissions, and security in Microsoft 365, Azure AD, and on-prem AD

Install, configure, and maintain Windows Server hardware and software, including DNS, DHCP, and GPOs

Implement and enforce security and identity management policies

Conduct server audits and ensure compliance with standards and configurations

Provide escalated troubleshooting for internal users and clients

Manage backup and disaster recovery operations

Collaborate with cross-functional teams to optimize infrastructure and workflows

Research and recommend new technologies, tools, and best practices

What We’re Looking For

3+ years as a Windows System Administrator or Microsoft Cloud administrator

At least 1 year working for a Managed Services Provider

Strong knowledge of Windows Server (2016–2025), Active Directory, and PowerShell scripting

Proven experience with Microsoft Exchange, Office 365, and Microsoft 365 services

Hands-on experience with Azure (VMs, Azure AD, Networking, Storage)

Familiarity with VMware, Hyper-V, and Verge.io virtualization platforms

Knowledge of backup solutions and disaster recovery planning

Strong security awareness in both on-prem and cloud environments

Excellent problem-solving, communication, and interpersonal skills

Why You’ll Love Working Here

Competitive salary with opportunities for growth

Health, dental, and vision insurance

Generous PTO and flexible WFH hours

Certification reimbursement and ongoing training

IRA retirement plan with 3% company match

Work on diverse projects and real-world IT challenges while building advanced technical skills

Collaborative, supportive team environment with career advancement opportunities

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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