OPERS
Desktop Support Specialist II
Downtown Columbus, Ohio
Description
Desktop Support Specialist II – Downtown Columbus, Ohio. Do you have a passion for all things technology? Do you thrive on troubleshooting and finding solutions to tech-related issues? Are you seeking an opportunity to use your critical thinking and problem-solving skills to help others? If you answered “Yes!” to these questions, this might be your chance to join one of the top public pension funds in the United States.
What you’ll do
In this role, you will be responsible for advanced administering, and supporting our modern enterprise desktop, mobile end-user devices, and related services. Working closely with end users, management, and other IT teams, you will provide creative solutions to user problems. You will get to develop and maintain software and hardware builds, installations, and configurations among other duties. If this sounds like the right career move for you, apply today!
What you’ll bring
An associate’s degree or higher in a related field with at least 4 years of relevant experience OR a high school diploma/GED along with at least 4 years of experience in a technical support area
Proficient in enterprise management tools such as Microsoft Endpoint Configuration Manager (MECM) for software deployment, patch management, and asset tracking across large-scale environments
Demonstrates advanced technical proficiency in desktop software and hardware, including troubleshooting, configuration, and optimization of Windows operating systems and enterprise applications
Strong customer service skills
Eager to collaborate with teammates and customers
Must be able to repeatedly stoop, kneel, squat, and reach with ability to push, pull, lift, and carry 50lbs or more
Strong knowledge of the following:
Operating Systems: Proficiency in Windows administration
Office 365: Installation, configuration, and troubleshooting
Peripheral Support: Troubleshooting printers, scanners, and other peripherals
Enterprise monitoring and administration
Troubleshooting: Ability to diagnose and resolve hardware and software issues
Technical Documentation: Creating and maintaining detailed documentation
What we hope you’ll bring
Knowledge of the following:
Microsoft Endpoint Configuration: Manager/Intune
PowerShell: Scripting for automation and management tasks
Virtualization: Experience with virtual desktops
At least one related industry recognized certification (e.g. MCP, CompTIA, DELL, etc.) is desirable
Experience with IT Asset Management tools
What we offer
A rewarding career with a stable organization
A comprehensive compensation package that includes a competitive salary range starting at $30.34/hour, with room to grow!
Excellent benefits and programs designed to support the well-being of you and your family
Professional growth through development opportunities and continuing education
Pension plan plus 457(b) retirement account with company match opportunity
Onsite fitness center, cafeteria and free onsite, covered parking
Generous time off and sick leave policy as well as 12 paid holidays each year
Who we are
Since 1935, OPERS has provided security and peace of mind to Ohio's retired public workers and their families by offering retirement, disability, and survivor benefit programs for public employees. Our office is in downtown Columbus, minutes from the historic German Village neighborhood and the bustling Short North District. Columbus is a city that never stops innovating, thriving, or shaping tomorrow and those attributes align perfectly with our core values. At OPERS, we never stop working for our members and investing in their futures.
As OPERS associates, we make a difference in our members' lives from the moment they join the Plan, throughout their careers and well into retirement. When you join the OPERS family, you become part of a dynamic, diverse community that shares a passion for serving others. And you will become a member too - the work we do as OPERS associates directly impacts our own futures.
Build your career by joining the largest state pension fund in Ohio, which proudly services over 700,000 public employees and retirees. Benefit from a competitive Total Rewards Package that includes access to financial and personal wellness tools and resources. Apply today to join our team!
Seniority level : Mid-Senior level
Employment type : Full-time
Job function : Information Technology
Industries : Government Administration
#J-18808-Ljbffr
Description
Desktop Support Specialist II – Downtown Columbus, Ohio. Do you have a passion for all things technology? Do you thrive on troubleshooting and finding solutions to tech-related issues? Are you seeking an opportunity to use your critical thinking and problem-solving skills to help others? If you answered “Yes!” to these questions, this might be your chance to join one of the top public pension funds in the United States.
What you’ll do
In this role, you will be responsible for advanced administering, and supporting our modern enterprise desktop, mobile end-user devices, and related services. Working closely with end users, management, and other IT teams, you will provide creative solutions to user problems. You will get to develop and maintain software and hardware builds, installations, and configurations among other duties. If this sounds like the right career move for you, apply today!
What you’ll bring
An associate’s degree or higher in a related field with at least 4 years of relevant experience OR a high school diploma/GED along with at least 4 years of experience in a technical support area
Proficient in enterprise management tools such as Microsoft Endpoint Configuration Manager (MECM) for software deployment, patch management, and asset tracking across large-scale environments
Demonstrates advanced technical proficiency in desktop software and hardware, including troubleshooting, configuration, and optimization of Windows operating systems and enterprise applications
Strong customer service skills
Eager to collaborate with teammates and customers
Must be able to repeatedly stoop, kneel, squat, and reach with ability to push, pull, lift, and carry 50lbs or more
Strong knowledge of the following:
Operating Systems: Proficiency in Windows administration
Office 365: Installation, configuration, and troubleshooting
Peripheral Support: Troubleshooting printers, scanners, and other peripherals
Enterprise monitoring and administration
Troubleshooting: Ability to diagnose and resolve hardware and software issues
Technical Documentation: Creating and maintaining detailed documentation
What we hope you’ll bring
Knowledge of the following:
Microsoft Endpoint Configuration: Manager/Intune
PowerShell: Scripting for automation and management tasks
Virtualization: Experience with virtual desktops
At least one related industry recognized certification (e.g. MCP, CompTIA, DELL, etc.) is desirable
Experience with IT Asset Management tools
What we offer
A rewarding career with a stable organization
A comprehensive compensation package that includes a competitive salary range starting at $30.34/hour, with room to grow!
Excellent benefits and programs designed to support the well-being of you and your family
Professional growth through development opportunities and continuing education
Pension plan plus 457(b) retirement account with company match opportunity
Onsite fitness center, cafeteria and free onsite, covered parking
Generous time off and sick leave policy as well as 12 paid holidays each year
Who we are
Since 1935, OPERS has provided security and peace of mind to Ohio's retired public workers and their families by offering retirement, disability, and survivor benefit programs for public employees. Our office is in downtown Columbus, minutes from the historic German Village neighborhood and the bustling Short North District. Columbus is a city that never stops innovating, thriving, or shaping tomorrow and those attributes align perfectly with our core values. At OPERS, we never stop working for our members and investing in their futures.
As OPERS associates, we make a difference in our members' lives from the moment they join the Plan, throughout their careers and well into retirement. When you join the OPERS family, you become part of a dynamic, diverse community that shares a passion for serving others. And you will become a member too - the work we do as OPERS associates directly impacts our own futures.
Build your career by joining the largest state pension fund in Ohio, which proudly services over 700,000 public employees and retirees. Benefit from a competitive Total Rewards Package that includes access to financial and personal wellness tools and resources. Apply today to join our team!
Seniority level : Mid-Senior level
Employment type : Full-time
Job function : Information Technology
Industries : Government Administration
#J-18808-Ljbffr