Comcast
Xfinity Retail Service Associate (Antioch)
Comcast, Antioch, California, United States, 94531
Overview
Xfinity Retail Service Associate (Antioch) at Comcast. Responsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straightforward tasks using established procedures. Core Responsibilities
Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store. Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning and reports to leadership when exceptions are found. Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner and is well prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return. Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory. Assists with receiving inventory and properly stocking the back of house to store standards. Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process. Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience. Readily adjusts and adapts to store management priorities and direction always demonstrating professionalism and integrity. Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Qualifications
High School Diploma / GED 0-2 Years of relevant work experience Ability to carry and lift up to 25 pounds; stand and move about the store Willingness to work nights and weekends, variable schedule(s) and overtime as necessary Employment type
Full-time Seniority level
Associate Job function
Retail Salary
Base Pay: $15.25 Benefits
Base pay is one part of the Total Rewards Comcast provides. Most sales positions may be eligible for a Commission under applicable plans, while most non-sales positions are eligible for a Bonus. Comcast offers a comprehensive benefits package. Details are available on the careers site. Education
High School Diploma / GED Certifications
Not specified Equal Opportunity
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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Xfinity Retail Service Associate (Antioch) at Comcast. Responsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straightforward tasks using established procedures. Core Responsibilities
Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store. Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning and reports to leadership when exceptions are found. Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner and is well prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return. Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory. Assists with receiving inventory and properly stocking the back of house to store standards. Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process. Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience. Readily adjusts and adapts to store management priorities and direction always demonstrating professionalism and integrity. Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Qualifications
High School Diploma / GED 0-2 Years of relevant work experience Ability to carry and lift up to 25 pounds; stand and move about the store Willingness to work nights and weekends, variable schedule(s) and overtime as necessary Employment type
Full-time Seniority level
Associate Job function
Retail Salary
Base Pay: $15.25 Benefits
Base pay is one part of the Total Rewards Comcast provides. Most sales positions may be eligible for a Commission under applicable plans, while most non-sales positions are eligible for a Bonus. Comcast offers a comprehensive benefits package. Details are available on the careers site. Education
High School Diploma / GED Certifications
Not specified Equal Opportunity
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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