YMCA of Memphis & the Mid-South
Membership Associate - Dyersburg YMCA
YMCA of Memphis & the Mid-South, Dyersburg, Tennessee, United States, 38024
Overview
Membership Associate - Dyersburg YMCA at YMCA of Memphis & the Mid-South. Location: Dyersburg, TN. Job Type: Part-time. Responsibilities
Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention. Interviews and/or tours prospective members; sells memberships. Builds relationships with members; helps members connect with one another and to the YMCA. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. Applies all YMCA policies dealing with member services. May hand out locker keys and towels; may monitor the locker rooms as required. Accurately report work time via approved YMCA Clocking Method: Branch Kiosk, YMCA site phone, YMCA iPad, or timesheet. Attend and participate in departmental meetings; assist with facility tours; serve as a YMCA representative at special events; attend designated YMCA trainings and certification courses. Qualifications, Knowledge, Skills & Abilities
Minimum age of 18 Certifications required within 30 days of hire: CPR/AED, and First Aid. Excellent interpersonal and problem-solving skills. Ability to connect with people of diverse backgrounds. Previous customer service, sales, or related experience. Basic knowledge of computers. Work Schedule
The part-time work schedules may vary per the Y’s hours of operation. Most Ys are open 7 days a week: Mon. – Fri. 5:00 a.m. – 8:00 p.m.; Sat. 8:00 a.m. – 6:00 p.m.; Sun. 1:00 p.m. – 6:00 p.m. Work Environment And Physical Demands
While performing duties of this job, the employee is frequently required to stand for long periods of time, and kneel or crouch. Employees may be exposed to loud music. Specific visual abilities include close, distant, peripheral, and depth. Sufficient strength, agility and mobility to perform essential functions. Ability to perceive, identify and respond to signs of distress. The YMCA of Memphis & the Mid-South aims to provide quality and safe youth programs for all. We are committed to making a continuous effort to prevent the abuse of children: verbally, physically, emotionally and sexually. All allegations or suspicions of child abuse are taken seriously and will be reported to the State for investigation with full cooperation from the YMCA of Memphis & the Mid-South.
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Membership Associate - Dyersburg YMCA at YMCA of Memphis & the Mid-South. Location: Dyersburg, TN. Job Type: Part-time. Responsibilities
Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention. Interviews and/or tours prospective members; sells memberships. Builds relationships with members; helps members connect with one another and to the YMCA. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. Applies all YMCA policies dealing with member services. May hand out locker keys and towels; may monitor the locker rooms as required. Accurately report work time via approved YMCA Clocking Method: Branch Kiosk, YMCA site phone, YMCA iPad, or timesheet. Attend and participate in departmental meetings; assist with facility tours; serve as a YMCA representative at special events; attend designated YMCA trainings and certification courses. Qualifications, Knowledge, Skills & Abilities
Minimum age of 18 Certifications required within 30 days of hire: CPR/AED, and First Aid. Excellent interpersonal and problem-solving skills. Ability to connect with people of diverse backgrounds. Previous customer service, sales, or related experience. Basic knowledge of computers. Work Schedule
The part-time work schedules may vary per the Y’s hours of operation. Most Ys are open 7 days a week: Mon. – Fri. 5:00 a.m. – 8:00 p.m.; Sat. 8:00 a.m. – 6:00 p.m.; Sun. 1:00 p.m. – 6:00 p.m. Work Environment And Physical Demands
While performing duties of this job, the employee is frequently required to stand for long periods of time, and kneel or crouch. Employees may be exposed to loud music. Specific visual abilities include close, distant, peripheral, and depth. Sufficient strength, agility and mobility to perform essential functions. Ability to perceive, identify and respond to signs of distress. The YMCA of Memphis & the Mid-South aims to provide quality and safe youth programs for all. We are committed to making a continuous effort to prevent the abuse of children: verbally, physically, emotionally and sexually. All allegations or suspicions of child abuse are taken seriously and will be reported to the State for investigation with full cooperation from the YMCA of Memphis & the Mid-South.
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