Astreya Inc.
* Participate in installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center.* Confirm and label devices, rack and cables.* Work in a standard ticketing system, providing clear, timely, and appropriate customer communications.* Work under the direction of Site Operations Supervisor and/or Operations Manager) and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.* Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position* High school diploma or general education degree (GED) and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience* Excellent verbal and written communication skills in English* Ability to respond to any On-Call request within 1 hour, while on-call* Effectively utilize the ticket management systems* Ability to cable systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards* Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber* Ability to adapt to changing priorities, conditions, and circumstances* Strong organization skills* Working knowledge of computer hardware* Understanding of networking components and infrastructures* Knowledge of copper and fiber testers* Excellent troubleshooting skills* Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage)* Experience with cable management and knowledge of how to run fiber and copper in a data center* Some knowledge of Data-Center electrical, HVAC, and bandwidth infrastructures as well as fiber/copper topologies* Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified)* Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.* Ability to learn new software* Must provide own transportation to work locations* Certifications in Data Center technologies are desired* Hands on experience in electrical, HVAC, and data center infrastructures* Working knowledge of networking components and infrastructures, including Wi-Fi* Physically assist in moving and racking equipment.* Able to safely lift and move a minimum of fifty (50) pounds* Must have the ability to perform office-related tasks which may include prolonged sitting or standing* Must have the ability to move from place to place within an office environment* Must be able to use a computer* Must have the ability to communicate effectively* Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers* *Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.** *Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.** Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only* Dental provided through Cigna (DPPO & DHMO options)* Nationwide Vision provided through VSP* Flexible Spending Account for Health & Dependent Care* Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)* Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera* Corporate Wellness Program* Employee Assistance Program* Wellness Days* 401k Plan* Basic Life, Accidental Life, Supplemental Life Insurance* Short Term & Long Term Disability* Critical Illness, Critical Hospital, and Voluntary Accident Insurance* Tuition Reimbursement (available 6 months after start date, capped)* Paid Time Off (accrued and prorated, maximum of 120 hours annually)* Paid Holidays* Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
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