Hualapai Nsn
Overview
JOB TITLE: Senior Services Intake and Benefits Coordinator DEPARTMENT: Senior Services, also known as Elderly CLASS: Full-time (40 hrs./week) SALARY: $23.63 OPENING DATE: October 02, 2025 CLOSING DATE: October 08, 2025 Position Summary
The Senior Services Intake and Benefits Coordinator is responsible for conducting thorough intake assessments and updating and maintaining participant service applications. This role also involves being the primary user and expert of the ServTracker database system. Additionally, the coordinator will oversee services related to the Elder Justice Initiative, which aims to protect vulnerable elders from abuse, neglect, and exploitation. The Senior Services Intake and Benefits Coordinator reports directly to the Department Director. Responsibilities
Establish a system for benefits coordination, senior services intake, and elder justice. Intake and Case Management Conduct thorough intake interviews with potential participants to determine eligibility for Older Indian services. Review, update, and maintain participant application files and service plans on a regular basis to ensure accuracy and compliance with program requirements. Amending and updating the intake of applications and assessments based on the grantee or grant guidelines. Maintain confidential records in accordance with HIPAA and tribal/federal policies.
ServTracker Management Become the program's subject matter expert in ServTracker software. Input, update, and manage client data in ServTracker accurately and efficiently. Generate regular reports to assist with monitoring service delivery and outcomes. Train other staff or volunteers basic ServTracker use as needed.
Elder Justice Initiative Coordination Providing support and referrals for elders at risk of abuse, neglect, or exploitation. Collaborate with law enforcement, Adult Protective Services, legal aid, and tribal resources to support elder justice. Lead and coordinate an elder justice coalition to develop a system to address elder abuse, bridge barriers and address gaps in services. Educate the community and families on elder rights and reporting mechanisms.
Other Responsibility Providing transportation for elders, program participants, and caregivers as needed. Assisting with activities, as well as food preparation and meal delivery for the home delivery meals program. Other duties as assigned.
Required Qualifications
High school diploma or equivalent required; an Associate's or Bachelors degree in Human Services, Social Work, OR relevant documented experience in Human Services and grant management is preferred. Current and valid CPR and First Aid Certification (must be maintained throughout employment). Must pass a background check, drug screening, and any other pre-employment requirements. Possess a valid Driver's License and be eligible for the Tribe's insurance. Arizona Finger Print Clearance Card Preferred Skills
Prior experience with ServTracker or similar client management software. Understanding of elder justice issues within tribal communities. Familiarity with tribal, state, and federal program coordination. Work Environment
Office-based with occasional travel to participant homes or tribal sites. May include occasional evening or weekend hours for outreach. Other Requirements
Experience working with Native American elders or within tribal programs is highly preferred. Strong data entry and database management skills; ability to learn new software systems. Knowledge of public benefit programs such as Social Security, SNAP, Medicaid, etc. Excellent communication and interpersonal skills. Ability to handle sensitive information with confidentiality and cultural competence. How to Apply
Submit a completed Employment Application to: Human Resources Department, PO Box 179, Peach Springs, AZ 86434, fax (928) 769-1191, or call (928) 769-2215/2216 for information. To be considered for employment, the Human Resources Department completed application by 5:00 PM on the closing date. A resume be accepted in lieu of a completed employment application. Applications and supporting documentation submitted become the property of the Human Resource Department. Preference
All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Indian descent in accordance with Public Law 88-355, Section 703 (702-71) and public Law 93-638, Section 7B.
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JOB TITLE: Senior Services Intake and Benefits Coordinator DEPARTMENT: Senior Services, also known as Elderly CLASS: Full-time (40 hrs./week) SALARY: $23.63 OPENING DATE: October 02, 2025 CLOSING DATE: October 08, 2025 Position Summary
The Senior Services Intake and Benefits Coordinator is responsible for conducting thorough intake assessments and updating and maintaining participant service applications. This role also involves being the primary user and expert of the ServTracker database system. Additionally, the coordinator will oversee services related to the Elder Justice Initiative, which aims to protect vulnerable elders from abuse, neglect, and exploitation. The Senior Services Intake and Benefits Coordinator reports directly to the Department Director. Responsibilities
Establish a system for benefits coordination, senior services intake, and elder justice. Intake and Case Management Conduct thorough intake interviews with potential participants to determine eligibility for Older Indian services. Review, update, and maintain participant application files and service plans on a regular basis to ensure accuracy and compliance with program requirements. Amending and updating the intake of applications and assessments based on the grantee or grant guidelines. Maintain confidential records in accordance with HIPAA and tribal/federal policies.
ServTracker Management Become the program's subject matter expert in ServTracker software. Input, update, and manage client data in ServTracker accurately and efficiently. Generate regular reports to assist with monitoring service delivery and outcomes. Train other staff or volunteers basic ServTracker use as needed.
Elder Justice Initiative Coordination Providing support and referrals for elders at risk of abuse, neglect, or exploitation. Collaborate with law enforcement, Adult Protective Services, legal aid, and tribal resources to support elder justice. Lead and coordinate an elder justice coalition to develop a system to address elder abuse, bridge barriers and address gaps in services. Educate the community and families on elder rights and reporting mechanisms.
Other Responsibility Providing transportation for elders, program participants, and caregivers as needed. Assisting with activities, as well as food preparation and meal delivery for the home delivery meals program. Other duties as assigned.
Required Qualifications
High school diploma or equivalent required; an Associate's or Bachelors degree in Human Services, Social Work, OR relevant documented experience in Human Services and grant management is preferred. Current and valid CPR and First Aid Certification (must be maintained throughout employment). Must pass a background check, drug screening, and any other pre-employment requirements. Possess a valid Driver's License and be eligible for the Tribe's insurance. Arizona Finger Print Clearance Card Preferred Skills
Prior experience with ServTracker or similar client management software. Understanding of elder justice issues within tribal communities. Familiarity with tribal, state, and federal program coordination. Work Environment
Office-based with occasional travel to participant homes or tribal sites. May include occasional evening or weekend hours for outreach. Other Requirements
Experience working with Native American elders or within tribal programs is highly preferred. Strong data entry and database management skills; ability to learn new software systems. Knowledge of public benefit programs such as Social Security, SNAP, Medicaid, etc. Excellent communication and interpersonal skills. Ability to handle sensitive information with confidentiality and cultural competence. How to Apply
Submit a completed Employment Application to: Human Resources Department, PO Box 179, Peach Springs, AZ 86434, fax (928) 769-1191, or call (928) 769-2215/2216 for information. To be considered for employment, the Human Resources Department completed application by 5:00 PM on the closing date. A resume be accepted in lieu of a completed employment application. Applications and supporting documentation submitted become the property of the Human Resource Department. Preference
All applicants are considered without regard to age, sex, race, national origin, religion, marital status, or physical disability. However, preference may be extended to persons of Indian descent in accordance with Public Law 88-355, Section 703 (702-71) and public Law 93-638, Section 7B.
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