Chartwells Higher Education Dining Services
MGR, RES DISTRICT I - OAKLAND UNIVERSITY - ROCHESTER, MI
Chartwells Higher Education Dining Services, Rochester, Michigan, us, 48308
Chartwells Higher Education Dining Services is seeking a Resident District Manager (RDM) to manage a large multi‑unit dining account in higher education. The role will serve as the client point of contact, lead the team, and achieve operational and financial goals.
Key Responsibilities
Leads, manages, and inspires a diverse team at a large account, with the goal of providing top‑notch service to the client, students, and community
Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.)
May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners
Fosters a culture of transparency, understanding, education, safety, and accountability at the account
Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events
Ensures client needs are met or exceeded, we retain the account, find cross‑sell opportunities, and assist in rebid process as directed
Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary
Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
Maintains compliance with all regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time
Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation
Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes
Ensures consistent and fair administration of all policies and procedures
Preferred Qualifications
5+ years of Food Service leadership experience
Well‑versed in all aspects of food service management with a proven track record of success
Proven track record of leading a business and a team, strong customer service, and good business and financial acumen
Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi‑tasking, prioritization, and organization skills
Champions the inclusion mindset, and is proactive, positive, professional, and resilient
Excellent computer skills and proficiency with Microsoft Office suite and POS software
Benefits
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
EEO Statement Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Apply to Chartwells Today! Apply to Chartwells Higher Education today. Chartwells Higher Education is a member of Compass Group USA. Click here to Learn More about the Compass Story.
#J-18808-Ljbffr
Key Responsibilities
Leads, manages, and inspires a diverse team at a large account, with the goal of providing top‑notch service to the client, students, and community
Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.)
May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners
Fosters a culture of transparency, understanding, education, safety, and accountability at the account
Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events
Ensures client needs are met or exceeded, we retain the account, find cross‑sell opportunities, and assist in rebid process as directed
Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary
Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
Maintains compliance with all regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time
Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation
Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes
Ensures consistent and fair administration of all policies and procedures
Preferred Qualifications
5+ years of Food Service leadership experience
Well‑versed in all aspects of food service management with a proven track record of success
Proven track record of leading a business and a team, strong customer service, and good business and financial acumen
Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi‑tasking, prioritization, and organization skills
Champions the inclusion mindset, and is proactive, positive, professional, and resilient
Excellent computer skills and proficiency with Microsoft Office suite and POS software
Benefits
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
EEO Statement Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Apply to Chartwells Today! Apply to Chartwells Higher Education today. Chartwells Higher Education is a member of Compass Group USA. Click here to Learn More about the Compass Story.
#J-18808-Ljbffr