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DPR Construction

ServiceNow Developer

DPR Construction, Nashville, Tennessee, United States, 37247

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Overview

DPR Construction is seeking a

ServiceNow Platform Developer

to join our

Enterprise Technology Systems (ETS) – Architecture & Development

team. The role focuses on developing solutions across the HR Service Delivery (HRSD) and IT Service Management (ITSM) products, with future opportunities to shape the adoption of other modules such as Integrated Risk Management and IT Asset Management. The role will develop integrations with enterprise platforms, such as HRIS (e.g., Workday), ERP (e.g., Oracle EBS), and other systems. You will play a critical role in implementing and improving service delivery for both corporate and site-based teams and ensuring compliance across a complex regulatory landscape, shaping scalable, secure, and user-centric solutions for a dynamic and distributed workforce. Responsibilities

Develop and enhance ServiceNow applications and workflows within HRSD and ITSM products, with potential expansion to other modules in the future. Implement integrations between ServiceNow and enterprise systems such as HRIS (e.g., Workday), ERP, and project management tools. Maintain custom integrations leveraging technologies (e.g., JDBC, REST, flat files), evaluate and configure Integration Hub spokes, and perform UI customizations. Ensure platform performance, security, and compliance with internal policies and industry standards. Participate in Agile development processes. Required Skills & Experience

Bachelor's degree in Computer Science, Information Technology, or a related field. 2+ years of ServiceNow development experience with additional years in an IT role (e.g., business analyst). Proven experience integrating ServiceNow with enterprise platforms using REST/SOAP APIs, middleware tools, and other integration patterns. Understanding of ServiceNow architecture, scoped applications, ACLs, and platform security. Proficiency in server-side scripting. Experience working in Agile environments and leading technical delivery. Strong problem-solving skills and the ability to analyze complex situations. Excellent communication and stakeholder management skills. Preferred Qualifications

Certifications in relevant technologies, such as Certified System Administrator and/or Certified Application Developer. Familiarity with the construction industry, compliance requirements, and field service operations. Work Conditions

Hybrid role with most time spent working from home; attendance at important meetings and events at the local DPR office is required. Prolonged periods of sitting and/or standing at a computer screen; ability to sit or stand for long periods. Must be able to lift 15 pounds occasionally. Occasional domestic travel by airplane may be required for meetings.

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