Acrisure
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About Acrisure
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. Acrisure has grown from $38 million in revenue to almost $5 billion in the last twelve years and employs over 19,000 colleagues in more than 20 countries. The company is built on entrepreneurial spirit, prioritizing leadership, accountability, and collaboration to equip teams to work at the highest levels. Job Summary
Acrisure is seeking an Account Manager to join our growing team. The Account Manager is the primary day-to-day contact for all service needs for both external and internal customers. They are accountable for facilitating team service deliverables and managing accurate, efficient, and effective responses. This role requires subject matter expertise in client services and coordination, accurate insurance processing and customer experience delivery. Responsibilities
Manage the overall team operations, client coordination, and customer service delivery. This includes coordinating, coaching, and prioritization assistance with Account Associates, as well as reviewing and managing the overall workload. Leverage knowledge and expertise in client services, insurance processing and customer experience to develop, coach, and assist Account Associates and other team members. Assist Producers and Account Executives with client service commitments. Ensure service standards are met, identify trends, and implement process improvements on the team. Function as the day-to-day customer contact, focus on troubleshooting issues, and help clients make well-informed decisions that position the client for success. Manage the new business and renewal process, and oversee day-to-day client changes. Be accountable for client service delivery through high and/or increased client retention, rounding of accounts, referrals, and uneventful renewals. Ensure pre-renewal information is sent within service standards and follow up with clients for timely responses and with insurance markets for timely quotes. Manage renewal marketing plans (if any) with Producers and Service Teams and ensure team awareness and execution. Create accurate proposals/deliverables for renewal meetings. Review quotes for accuracy against supporting documents. Negotiate additional coverage/price with the underwriter. Complete renewal bind processes and checklists quickly and accurately and document all aspects of the renewal in the file. Ensure file documentation minimizes E&O exposure and enables quick responses to client requests. Requirements
Required Qualifications Current Insurance License in Property & Casualty for the state in which your agency office is located. Ability to work toward professional designation. Comfortable in an electronic environment with strong computer skills. Strong working knowledge of Word, PowerPoint, and Excel. Excellent people skills and ability to work well in a team environment. Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Education and Experience
High school diploma (college preferred) Bachelor’s Degree in a Business or related field OR equivalent relevant experience A minimum of 5 years\' experience within the insurance industry or business-related experience Benefits and Perks
Competitive compensation Generous vacation policy, paid holidays, and paid sick time Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid) Company-paid Short-Term and Long-Term Disability Insurance Company-paid Group Life insurance Company-paid Employee Assistance Program (EAP) and Calm App subscription Employee-paid Pet Insurance and optional supplemental insurance coverage Vested 401(k) with company match and financial wellness programs Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options Paid maternity leave, paid paternity leave, and fertility benefits Career growth and learning opportunities …and so much more! Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children\'s Hospital in Grand Rapids, Michigan, UPMC Children\'s Hospital in Pittsburgh, Pennsylvania and Blythedale Children\'s Hospital in Valhalla, New York. At Acrisure, we firmly believe that an inclusive workforce drives innovation and our collective success. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Acrisure also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination. Acrisure also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email leaves@acrisure.com. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. Seniority level
Mid-Senior level Employment type
Full-time Job function
Finance and Sales Industries: Insurance Referrals increase your chances of interviewing at Acrisure by 2x Get notified about new Commercial Line Manager jobs in Commerce Township, MI. New Business Development Manager (Remote) Auburn Hills, MI $115,000.00-$150,000.00 1 week ago Ann Arbor, MI $153,000.00-$185,000.00 10 hours ago Account Manager- Commercial Lines, Transportation Waterford, MI $45,000.00-$75,000.00 2 weeks ago Commercial Lines Account Manager (Fully Remote) Warren, MI $70,000.00-$90,000.00 2 weeks ago
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A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. Acrisure has grown from $38 million in revenue to almost $5 billion in the last twelve years and employs over 19,000 colleagues in more than 20 countries. The company is built on entrepreneurial spirit, prioritizing leadership, accountability, and collaboration to equip teams to work at the highest levels. Job Summary
Acrisure is seeking an Account Manager to join our growing team. The Account Manager is the primary day-to-day contact for all service needs for both external and internal customers. They are accountable for facilitating team service deliverables and managing accurate, efficient, and effective responses. This role requires subject matter expertise in client services and coordination, accurate insurance processing and customer experience delivery. Responsibilities
Manage the overall team operations, client coordination, and customer service delivery. This includes coordinating, coaching, and prioritization assistance with Account Associates, as well as reviewing and managing the overall workload. Leverage knowledge and expertise in client services, insurance processing and customer experience to develop, coach, and assist Account Associates and other team members. Assist Producers and Account Executives with client service commitments. Ensure service standards are met, identify trends, and implement process improvements on the team. Function as the day-to-day customer contact, focus on troubleshooting issues, and help clients make well-informed decisions that position the client for success. Manage the new business and renewal process, and oversee day-to-day client changes. Be accountable for client service delivery through high and/or increased client retention, rounding of accounts, referrals, and uneventful renewals. Ensure pre-renewal information is sent within service standards and follow up with clients for timely responses and with insurance markets for timely quotes. Manage renewal marketing plans (if any) with Producers and Service Teams and ensure team awareness and execution. Create accurate proposals/deliverables for renewal meetings. Review quotes for accuracy against supporting documents. Negotiate additional coverage/price with the underwriter. Complete renewal bind processes and checklists quickly and accurately and document all aspects of the renewal in the file. Ensure file documentation minimizes E&O exposure and enables quick responses to client requests. Requirements
Required Qualifications Current Insurance License in Property & Casualty for the state in which your agency office is located. Ability to work toward professional designation. Comfortable in an electronic environment with strong computer skills. Strong working knowledge of Word, PowerPoint, and Excel. Excellent people skills and ability to work well in a team environment. Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Education and Experience
High school diploma (college preferred) Bachelor’s Degree in a Business or related field OR equivalent relevant experience A minimum of 5 years\' experience within the insurance industry or business-related experience Benefits and Perks
Competitive compensation Generous vacation policy, paid holidays, and paid sick time Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid) Company-paid Short-Term and Long-Term Disability Insurance Company-paid Group Life insurance Company-paid Employee Assistance Program (EAP) and Calm App subscription Employee-paid Pet Insurance and optional supplemental insurance coverage Vested 401(k) with company match and financial wellness programs Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options Paid maternity leave, paid paternity leave, and fertility benefits Career growth and learning opportunities …and so much more! Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children\'s Hospital in Grand Rapids, Michigan, UPMC Children\'s Hospital in Pittsburgh, Pennsylvania and Blythedale Children\'s Hospital in Valhalla, New York. At Acrisure, we firmly believe that an inclusive workforce drives innovation and our collective success. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Acrisure also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination. Acrisure also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email leaves@acrisure.com. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. Seniority level
Mid-Senior level Employment type
Full-time Job function
Finance and Sales Industries: Insurance Referrals increase your chances of interviewing at Acrisure by 2x Get notified about new Commercial Line Manager jobs in Commerce Township, MI. New Business Development Manager (Remote) Auburn Hills, MI $115,000.00-$150,000.00 1 week ago Ann Arbor, MI $153,000.00-$185,000.00 10 hours ago Account Manager- Commercial Lines, Transportation Waterford, MI $45,000.00-$75,000.00 2 weeks ago Commercial Lines Account Manager (Fully Remote) Warren, MI $70,000.00-$90,000.00 2 weeks ago
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