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H&R Block

Experienced Tax Professional - Remote

H&R Block, Forest Park, Illinois, United States, 60130

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Overview

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Experienced Tax Professional - Remote

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H&R Block . At H&R Block, we believe in the power of people helping people. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This role supports clients with diverse tax needs and is remote. Responsibilities

Conduct tax interviews with clients and support do-it-yourself online tax clients through virtual tools (video conferencing, phone, chat, email). Generate business growth, increase client retention, and offer additional products and services. Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting results. Grow tax expertise. Qualifications

CPA or Enrolled Agent certification Experience completing complex tax returns 5+ years of experience in accounting, finance, bookkeeping or tax Experience conducting virtual tax interviews that create confidence in clients Tax planning and audit support experience Sales and/or marketing experience Experience completing individual tax returns Experience working in a fast-paced environment Access to high speed, reliable internet Experience and skilled in technology (specifically MS Teams and Outlook) Ability to communicate complex tax situations concisely via phone, email and chat Experience utilizing effective customer service techniques Analytical and problem-solving skills Successful completion of the H&R Block Tax Knowledge Assessment or equivalent High school diploma / equivalent or higher Must complete continuing education requirement and meet IRS/state requirements Availability to work a minimum of 20 hours a week during peak tax season Ability to research information using tax publications and instructions What you'll bring to the team

Conduct tax interviews with clients and support DIY online tax clients through virtual tools Grow client base and retention; promote additional products and services Collaborate effectively with remote team and leaders Develop tax expertise Compensation and Benefits

Pay range: $11.00 - $80.00 per hour (local laws apply) Medical coverage and mental health support; 401k and Employee Stock Purchase Plan Tax prep benefit for associates; flexible/remote opportunities The Community You Will Join

We are committed to a Connected Culture where trust, care, and connections help everyone belong. We offer an exceptional work environment recognized globally and opportunities to grow with supportive colleagues. H&R Block is an equal opportunity employer that values diversity. Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.

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