Hajoca Corporation
Gorman, Sebring, Florida, United States of America
Job Description
Posted Monday, July 7, 2025 at 5:00 AM | Expires Friday, August 1, 2025 at 4:59 AM Hajoca Corporation
is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical
Profit Center
is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under
unique trade names
and offer a customized business approach, honoring what’s special about each local marketplace.
Gorman Company
is one of those trade names and is looking for a
Counter Sales Supervisor
at their
Sebring, FL
location .
Pay for Counter Sales Supervisoris between $17.75 and $20 per hourat this location. Are you outgoing and value customer service? Are you knowledgeable and service-oriented? Do you have the determination to lead others, close sales, and build lasting relationships with new and existing customers? If so, we’d like you to join our team as a
Counter Sales Supervisor . About the Role: You will: Supervise a team of Counter Sales or warehouse personnel. Provide training and guidance to Counter Sales/warehouse team to ensure adherence to company policies and procedures. Serve as an escalated point of contact for customers with inquiries or concerns and ensure a high level of customer satisfaction. Attract and retain customers. Confidently assist customers who purchase and/or pick up merchandise at the Profit Center. Accurately process and fill Sales Orders generated at the sales counter. Verify the Pick Ticket ship date is the date the material is picked up by the customer, update accordingly, and obtain customer signature before releasing material. Provide customers with reliable information regarding product specifications, pricing, and availability. Keep the counter area and merchandise displays clean, neat, current, stocked and safely displayed. Ensure security and control is upheld at this primary point of customer contact. Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk. Processcash sale returns and refund paperwork in accordance with Company policy and procedure. Inform supervisor of inventory levels or stock depletions that could impact customer service levels. Assist co-workers in servicing customers, including answering incoming calls, stocking merchandise in the warehouse, and pulling orders for delivery. Successfully complete required safety and compliance training programs as assigned. Perform other reasonably related duties as assigned by immediate supervisor and other management as required. About You: 3+ years’ experience in customer service or counter sales; contractor sales preferred. Knowledge of products sold in the Profit Center Valid driver's license Our ideal candidate will also: Possess leadership qualities and be viewed as a leader. Have experience promoting a productive and positive team environment coaching staff to do their best work to achieve the highest levels of customer satisfaction. Demonstrate outstanding customer service, verbal communication, and generous listening skills. Maintain an up to date and comprehensive knowledge of products; be able to suggest associated products for purchase. Be able to build and maintain a positive working relationship with customers, vendors and co-workers. Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, and ask for the order. Know of, be able to apply and practice safety precautions in a warehouse and material handling environment. Be able to learn to operate warehouse material-handling equipment. Be able to learn to operate and demonstrate hand tools. Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals. Be able to learn and operate the computer related systems used to process orders. Read, write, speak, and understand English. Customer-Facing position Will work in an environment that is not 100% climate controlled Forklift experience preferred Must be able to lift up to 80 pounds Computer skills are desirable Opportunity to take on a purchasing role in the future based on skills and experience. The benefits of working with us: Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
Full-time benefits (for team members working 30 or more hours per week):
Medical, dental, vision, and prescription coverage Accident and Hospital Indemnity coverage Life insurance and Long Term Disability Pre-tax accounts for healthcare and dependent care Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law) Paid pregnancy and parental leave Paid day of community service Full-time and part-time benefits: 401(k) Retirement cash account with company contributions Targeted training programs focused on your personal and professional growth Company wellness program Employee discounts College tuition benefits *Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program. EEOC Statement Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status.
Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability. The benefits of working with us: Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
Full-time benefits (for team members working 30 or more hours per week):
Medical, dental, vision, and prescription coverage Accident and Hospital Indemnity coverage Life insurance and Long Term Disability Pre-tax accounts for healthcare and dependent care Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law) Paid pregnancy and parental leave Paid day of community service Full-time and part-time benefits: 401(k) Retirement cash account with company contributions Targeted training programs focused on your personal and professional growth Company wellness program Employee discounts College tuition benefits *Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program. EEOC Statement Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status.
Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability. Background Screening Statement We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws. Gorman, Sebring, Florida, United States of America
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Posted Monday, July 7, 2025 at 5:00 AM | Expires Friday, August 1, 2025 at 4:59 AM Hajoca Corporation
is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical
Profit Center
is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under
unique trade names
and offer a customized business approach, honoring what’s special about each local marketplace.
Gorman Company
is one of those trade names and is looking for a
Counter Sales Supervisor
at their
Sebring, FL
location .
Pay for Counter Sales Supervisoris between $17.75 and $20 per hourat this location. Are you outgoing and value customer service? Are you knowledgeable and service-oriented? Do you have the determination to lead others, close sales, and build lasting relationships with new and existing customers? If so, we’d like you to join our team as a
Counter Sales Supervisor . About the Role: You will: Supervise a team of Counter Sales or warehouse personnel. Provide training and guidance to Counter Sales/warehouse team to ensure adherence to company policies and procedures. Serve as an escalated point of contact for customers with inquiries or concerns and ensure a high level of customer satisfaction. Attract and retain customers. Confidently assist customers who purchase and/or pick up merchandise at the Profit Center. Accurately process and fill Sales Orders generated at the sales counter. Verify the Pick Ticket ship date is the date the material is picked up by the customer, update accordingly, and obtain customer signature before releasing material. Provide customers with reliable information regarding product specifications, pricing, and availability. Keep the counter area and merchandise displays clean, neat, current, stocked and safely displayed. Ensure security and control is upheld at this primary point of customer contact. Communicate to the Profit Center Manager and Credit Manager any changes in a customer’s business that might cause a credit risk. Processcash sale returns and refund paperwork in accordance with Company policy and procedure. Inform supervisor of inventory levels or stock depletions that could impact customer service levels. Assist co-workers in servicing customers, including answering incoming calls, stocking merchandise in the warehouse, and pulling orders for delivery. Successfully complete required safety and compliance training programs as assigned. Perform other reasonably related duties as assigned by immediate supervisor and other management as required. About You: 3+ years’ experience in customer service or counter sales; contractor sales preferred. Knowledge of products sold in the Profit Center Valid driver's license Our ideal candidate will also: Possess leadership qualities and be viewed as a leader. Have experience promoting a productive and positive team environment coaching staff to do their best work to achieve the highest levels of customer satisfaction. Demonstrate outstanding customer service, verbal communication, and generous listening skills. Maintain an up to date and comprehensive knowledge of products; be able to suggest associated products for purchase. Be able to build and maintain a positive working relationship with customers, vendors and co-workers. Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, and ask for the order. Know of, be able to apply and practice safety precautions in a warehouse and material handling environment. Be able to learn to operate warehouse material-handling equipment. Be able to learn to operate and demonstrate hand tools. Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals. Be able to learn and operate the computer related systems used to process orders. Read, write, speak, and understand English. Customer-Facing position Will work in an environment that is not 100% climate controlled Forklift experience preferred Must be able to lift up to 80 pounds Computer skills are desirable Opportunity to take on a purchasing role in the future based on skills and experience. The benefits of working with us: Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
Full-time benefits (for team members working 30 or more hours per week):
Medical, dental, vision, and prescription coverage Accident and Hospital Indemnity coverage Life insurance and Long Term Disability Pre-tax accounts for healthcare and dependent care Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law) Paid pregnancy and parental leave Paid day of community service Full-time and part-time benefits: 401(k) Retirement cash account with company contributions Targeted training programs focused on your personal and professional growth Company wellness program Employee discounts College tuition benefits *Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program. EEOC Statement Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status.
Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability. The benefits of working with us: Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
Full-time benefits (for team members working 30 or more hours per week):
Medical, dental, vision, and prescription coverage Accident and Hospital Indemnity coverage Life insurance and Long Term Disability Pre-tax accounts for healthcare and dependent care Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law) Paid pregnancy and parental leave Paid day of community service Full-time and part-time benefits: 401(k) Retirement cash account with company contributions Targeted training programs focused on your personal and professional growth Company wellness program Employee discounts College tuition benefits *Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program. EEOC Statement Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status.
Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability. Background Screening Statement We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws. Gorman, Sebring, Florida, United States of America
#J-18808-Ljbffr