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R2 Logistics Inc.

Account Service Representative

R2 Logistics Inc., Dallas, Texas, United States, 75215

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Overview Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customer service skills? Ask yourself the following questions to see if the

Account Service Representative (ASR)

at R2 Logistics is the right role for you:

Are you an outgoing problem-solver who multitasks effectively and strives for perfection?

Do you thrive in a fast‑paced team‑oriented setting?

Would you describe yourself as proactive, persuasive, and disciplined?

Responsibilities

Data Entry – Accurately entering customer orders into the transportation management system

Tracking Shipments – Communicating via phone and email with contracted carriers to record their locations

Problem Resolution – Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on‑time delivery

Schedule Management – Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts

Assist with additional responsibilities as needed

Qualifications

Bachelor's degree preferred

Proactive approach to problem‑solving

Effective and persuasive communication skills

Ability to provide outstanding customer service when faced with a challenge

Excellent follow‑up skills, with a keen eye for details

Ability to multitask and produce results in a time‑sensitive setting

Energetic and positive attitude

Benefits

Medical/Dental/Vision/Life insurance

Paid holidays, vacation, and sick time

401K with company match

Competitive compensation

Full‑cycle training (industry & position)

Competitive base salary

Opportunity for internal career advancement

About R2 Logistics Founded in 2006, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader by providing unparalleled customer service, based on a ‘strive to win’ competitive mentality. As a third‑party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers, contracting asset‑based transportation companies to move hundreds of daily shipments for our clients.

Equal Employment Opportunity R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran.

R2 Logistics participates in E‑Verify and will provide the federal government your Form I‑9 information to confirm U.S. work authorization upon acceptance of a job offer and completion of the Form I‑9.

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