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Omni Homestead Resort & Spa

Recreation Manager

Omni Homestead Resort & Spa, Thomastown, Virginia, United States

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Overview The Omni Homestead Resort & Spa

Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Job Description Provide support, leadership and supervision of all Recreation areas including the Mountain Lodge, Allegheny Springs Pool, Kids Club and Allegheny Outdoors.

Responsibilities

Responsible for maintaining a safe and fun environment for Guests

Responsible for directing, supervising, coaching, training, and development of Recreation team members.

Monitor the flow of business at the pools, and other Recreation areas, ensuring prompt response to guest concerns and issues.

Maintain the safety of all guests in the Recreation Areas, ensuring, for example lifeguards are deployed and trained correctly and recreation attendants are properly monitoring and supervising guest activities.

Responsible for energetically engaging the staff in carrying out Recreation team job functions and activities

Ensure all team members maintain a neat, clean professional appearance

Manage associate payroll according to labor productivity guidelines. Ensuring Associates are punctual and able to take breaks.

Ensure that schedules are completed based on business demand

Conduct themselves in a mature and appropriate manner when interacting with children, members, guests and vendors if/when issues arise

Ensure all staff follows proper procedures in cash handling, safety, registration and cleanliness

Create and implement new ideas for recreational activities.

Help streamline and improve the guest experience and related internal processes.

Ensure that guest and member requests are followed up with quickly.

Qualifications

Must have a high school diploma

2 years’ experience in a supervisory role preferred

Previous experience in customer service and administrative duties required

Valid driver’s license.

Current certification of First Aid, CPR, AED preferred or able to acquire within 90 days of employment

Current Lifeguard Instructor Certification preferred or willing to obtain within first 6 months of employment

Must be able to work in all weather conditions

Must be able to lift 25 pounds

Must be able to push/pull 50 pounds

Must be able to stand and work on uneven terrain

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is OFCCP's Pay Transparency Nondiscrimination policy statement.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Source: Hospitality Online

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