Swissport
BOS Passenger Service Agent (languages needed, Portuguese, Vietnamese, Cambodian
Swissport, Boston, Massachusetts, us, 02298
BOS Passenger Service Agent (languages needed: Portuguese, Vietnamese, Cambodian & Korean)
Join us to apply for the
BOS Passenger Service Agent (languages needed: Portuguese, Vietnamese, Cambodian & Korean)
role at
Swissport . Get AI-powered advice on this job and access more exclusive features. Overview
Are you ready to take flight in a dynamic and fast-paced aviation industry? Swissport, a global leader, provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission: “To provide the aviation industry with consistent and tailor-made solutions worldwide, for a better customer experience.” We believe our people are what set us apart. At Swissport, we are driven by our core values: Show You Care, Do the Right Things, and Win as a Team. We are seeking dedicated individuals who align with these values to join our team at various locations globally. Job Summary
The Passenger Service Agent provides passenger/customer services as contracted by the customer, including reservations, ticketing, baggage processing, terminal/gate check-in, greeting arriving passengers, VIP handling, special passenger assistance, customer complaints, and other duties as assigned. The expected pay rate is $20/hr. Various shifts are available to accommodate your schedule. Your activities
Inspect and verify passenger documentation. Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations. Manage baggage processing, including handling and fee calculation if applicable. Assist passengers through arrival and check-in processes, supporting those with special needs such as unaccompanied minors, VIPs, and wheelchair assistance. Guide passengers through Customs, Immigration, and Quarantine as required. Make public address announcements as needed. Assist Ramp Service Agents with wheelchairs, strollers, and gate-checked bags for loading and delivery. Comply with all security requirements and Swissport SOPs and policies. Operate equipment including jet ways, computers, and reservation/ticketing software. Produce required work-related documentation. Perform other duties as assigned. Your profile
Good command of English (verbal and written). High School diploma or GED. Passionate about customer service with relevant experience. Excellent communication skills in the country-specific language (Portuguese, Vietnamese, Cambodian, or Korean). Additional languages are desirable. Committed to continuous improvement. Self-motivated and able to work independently. Attentive to detail and numerate. Ability to follow processes and adapt when needed. Willing to work in various weather conditions. At Swissport, we value diversity, inclusion, and equal opportunity. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at
www.careers.swissport.com
to learn more about Life at Swissport. Join Swissport today and be part of a team connecting the world of aviation!
#J-18808-Ljbffr
Join us to apply for the
BOS Passenger Service Agent (languages needed: Portuguese, Vietnamese, Cambodian & Korean)
role at
Swissport . Get AI-powered advice on this job and access more exclusive features. Overview
Are you ready to take flight in a dynamic and fast-paced aviation industry? Swissport, a global leader, provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission: “To provide the aviation industry with consistent and tailor-made solutions worldwide, for a better customer experience.” We believe our people are what set us apart. At Swissport, we are driven by our core values: Show You Care, Do the Right Things, and Win as a Team. We are seeking dedicated individuals who align with these values to join our team at various locations globally. Job Summary
The Passenger Service Agent provides passenger/customer services as contracted by the customer, including reservations, ticketing, baggage processing, terminal/gate check-in, greeting arriving passengers, VIP handling, special passenger assistance, customer complaints, and other duties as assigned. The expected pay rate is $20/hr. Various shifts are available to accommodate your schedule. Your activities
Inspect and verify passenger documentation. Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations. Manage baggage processing, including handling and fee calculation if applicable. Assist passengers through arrival and check-in processes, supporting those with special needs such as unaccompanied minors, VIPs, and wheelchair assistance. Guide passengers through Customs, Immigration, and Quarantine as required. Make public address announcements as needed. Assist Ramp Service Agents with wheelchairs, strollers, and gate-checked bags for loading and delivery. Comply with all security requirements and Swissport SOPs and policies. Operate equipment including jet ways, computers, and reservation/ticketing software. Produce required work-related documentation. Perform other duties as assigned. Your profile
Good command of English (verbal and written). High School diploma or GED. Passionate about customer service with relevant experience. Excellent communication skills in the country-specific language (Portuguese, Vietnamese, Cambodian, or Korean). Additional languages are desirable. Committed to continuous improvement. Self-motivated and able to work independently. Attentive to detail and numerate. Ability to follow processes and adapt when needed. Willing to work in various weather conditions. At Swissport, we value diversity, inclusion, and equal opportunity. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Visit our website at
www.careers.swissport.com
to learn more about Life at Swissport. Join Swissport today and be part of a team connecting the world of aviation!
#J-18808-Ljbffr