Kimpton Hotels & Restaurants
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Housekeeping Manager
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Kimpton Hotels & Restaurants Why We're Here
We believe heartfelt, human connections make people's lives better. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality and initiated a new boutique hotel standard and environment where people could connect, from the heart. Your work here has meaning: you improve the lives of coworkers, guests, owners, communities, and together we make that happen. How We're Different
Our San Francisco-born entrepreneurial spirit shines through. We welcome diverse backgrounds, talents, and personalities, celebrating people who can lead themselves and make others' lives better. What You'll Do
Supervise and coordinate activities of room attendants and cleaners engaged in cleaning and maintaining the premises of the hotel. Maintain phenomenal performance and productivity by setting quality standards, communicating with Front Desk, Sales, and Maintenance Departments, and ensuring a high quality product and service level is delivered to our guests. Some of Your Responsibilities Include
Assist in the selection of staff, recruit, hire, and train qualified housekeeping personnel. Ensure all meeting room public spaces are accurately set up according to the requests indicated on the meeting room/event function sheets. Confirm all housekeeping staff members have arrived or find substitutes for absent employees. Prepare and distribute room assignments and keys to housekeeping attendants. Check floors periodically, update the current room status, and find opportunities for service improvements. Answer the department telephone to respond quickly to requests from guests. Check hotel's computer for information concerning room status and enter updated room status. Review and update systems and supplies purchase for guest room accommodations using budgetary guidelines. Train by instruction and practice, both formally and on-the-job; update staff on any new laws or regulations necessary to safely perform their tasks. Maintain high quality of housekeeping standards in: guest rooms, linens and uniforms, lost and found, laundry, and janitorial department and night cleaners. Establish quality-cleaning programs to ensure appearance and life of all furniture, fixtures and equipment. Submit requests for repair of cleaning equipment. Requisition or purchase other supplies and equipment for hotel room honor bars, toiletries, and paper products. Assist the Director of Housekeeping in scheduling regular and irregular maintenance and cleanings of the hotel, including deep cleanings of rooms and all hotel and meeting space public areas. What You Bring
High school diploma or general education degree (GED) required. 1+ years management experience in hospitality industry. Positivity, teamwork, and passion for customer service. Flexible schedule, able to work evenings, weekends and holidays. Basic knowledge of MS Office. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We encourage each employee to understand, accept, and celebrate differences among people. We welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientations, and gender identities. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
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Housekeeping Manager
role at
Kimpton Hotels & Restaurants Why We're Here
We believe heartfelt, human connections make people's lives better. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality and initiated a new boutique hotel standard and environment where people could connect, from the heart. Your work here has meaning: you improve the lives of coworkers, guests, owners, communities, and together we make that happen. How We're Different
Our San Francisco-born entrepreneurial spirit shines through. We welcome diverse backgrounds, talents, and personalities, celebrating people who can lead themselves and make others' lives better. What You'll Do
Supervise and coordinate activities of room attendants and cleaners engaged in cleaning and maintaining the premises of the hotel. Maintain phenomenal performance and productivity by setting quality standards, communicating with Front Desk, Sales, and Maintenance Departments, and ensuring a high quality product and service level is delivered to our guests. Some of Your Responsibilities Include
Assist in the selection of staff, recruit, hire, and train qualified housekeeping personnel. Ensure all meeting room public spaces are accurately set up according to the requests indicated on the meeting room/event function sheets. Confirm all housekeeping staff members have arrived or find substitutes for absent employees. Prepare and distribute room assignments and keys to housekeeping attendants. Check floors periodically, update the current room status, and find opportunities for service improvements. Answer the department telephone to respond quickly to requests from guests. Check hotel's computer for information concerning room status and enter updated room status. Review and update systems and supplies purchase for guest room accommodations using budgetary guidelines. Train by instruction and practice, both formally and on-the-job; update staff on any new laws or regulations necessary to safely perform their tasks. Maintain high quality of housekeeping standards in: guest rooms, linens and uniforms, lost and found, laundry, and janitorial department and night cleaners. Establish quality-cleaning programs to ensure appearance and life of all furniture, fixtures and equipment. Submit requests for repair of cleaning equipment. Requisition or purchase other supplies and equipment for hotel room honor bars, toiletries, and paper products. Assist the Director of Housekeeping in scheduling regular and irregular maintenance and cleanings of the hotel, including deep cleanings of rooms and all hotel and meeting space public areas. What You Bring
High school diploma or general education degree (GED) required. 1+ years management experience in hospitality industry. Positivity, teamwork, and passion for customer service. Flexible schedule, able to work evenings, weekends and holidays. Basic knowledge of MS Office. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We encourage each employee to understand, accept, and celebrate differences among people. We welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientations, and gender identities. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
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