Dover Pumps & Process Solutions Segment, Inc.
Inside Sales Representative
Dover Pumps & Process Solutions Segment, Inc., Houston, Texas, United States, 77246
Overview
Dover Precision Components is hiring an Inside Sales Representative for our Cook Compression brand. We deliver performance-critical solutions for rotating and reciprocating machinery across several markets, including oil & gas. We are part of Dover Corporation, a $7 billion+ global company known for stability and innovation.
This role is based in the Houston/Pearland area. We offer competitive pay, and benefits start on day one.
What you\'ll do The Inside Sales Representative is responsible for providing customers with accurate and timely responses by coordinating with shipping, manufacturing, and planning for the on-time delivery of products, collaborating in a team-based environment. Specific responsibilities include:
Manages sales and transfer orders from quote to invoice, including product and order research and pricing, quote and order generation and tracking, and order expediting
Provides customers with premium care, with a sense of urgency
Updates customer order status reports and milestones
Addresses inquiries regarding product pricing, availability, concerns and problems
Initiates orders with the customer or recommends order changes based on account and manufacturing knowledge
Works in a team environment to meet business objectives and goals
Maintains accurate records utilizing ERP system
Communicates with regional sales team and site operations for status of order and position of sales
Provides sales and administrative support for pricing and invoicing
Strives to maintain share with assigned accounts, always looking for opportunities for growth and new business
What you\'ll bring
1+ year of related experience in inside sales, customer service, or similar, preferably within a manufacturing setting
Excellent written and verbal communication skills, including dynamic telephone presence
Ability to influence internal and external customers with proven client relationship and rapport-building skills
Highly organized with a track record of exceptional follow-up, demonstrating a strong sense of urgency and time management skills
Strong attention to detail and accuracy
System/ computer skills in MS Office- Excel, Word, and ERP such as Syteline
Bringing a collaborative approach, demonstrating a positive attitude and being a great team player
Demonstrating sound judgment, discretion, and preserving confidentiality
Also great if you bring / preferences
Minimum Associate degree preferred
Experience in oil and gas manufacturing, knowledge of the industry, pricing structures, and precision components highly desired
Comprehensive understanding of manufacturing systems, especially production and inventory control
Dover Precision Components Dover Precision Components (\u0027DPC\u0027) (\u0027the Company\u0027) is part of Dover Corporation\'s Pumps and Process solutions segment. DPC holds market leading positions globally and delivers performance-critical solutions across the oil & gas, power generation, marine, industrial, chemical and general processing markets. We design and manufacture mission-critical equipment components to deliver more affordable, cleaner energy solutions and enable manufacturers to operate more efficiently.
We deliver customer success Dover Precision Components delivers products and services that enhance performance, improve safety, reduce carbon emissions, and accelerate clean energy adoption, through collaborative customer relationships, expert engineering, and an innovative culture. Our strong company portfolio is comprised of long products and services offered under Cook Compression, Cook Mechanical Field Services, Waukesha Bearings, Waukesha Magnetic Bearings, Inpro/Seal, Bearings Plus, and FW Murphy Production Controls. Our global footprint reaches more than twelve locations in the Americas and more than six locations in Europe and China.
Building potential. Sustaining performance. Boosting futures. We are diligent in recognizing our employees\' needs and providing an enriching experience through professional developmental opportunities. Our authentic, collaborative company culture, combined with a competitive suite of health and welfare offerings, emulates who we are.
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position\'s responsibilities, a candidate\'s work experience, a candidate\'s education/training, the position\'s location, and the key skills needed for the position.
Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 9 Paid Holidays, 2 Floating Holidays and 3 weeks of vacation. Eligibility for benefits is governed by applicable plan documents and policies.
All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact hr@doverprecision.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.
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This role is based in the Houston/Pearland area. We offer competitive pay, and benefits start on day one.
What you\'ll do The Inside Sales Representative is responsible for providing customers with accurate and timely responses by coordinating with shipping, manufacturing, and planning for the on-time delivery of products, collaborating in a team-based environment. Specific responsibilities include:
Manages sales and transfer orders from quote to invoice, including product and order research and pricing, quote and order generation and tracking, and order expediting
Provides customers with premium care, with a sense of urgency
Updates customer order status reports and milestones
Addresses inquiries regarding product pricing, availability, concerns and problems
Initiates orders with the customer or recommends order changes based on account and manufacturing knowledge
Works in a team environment to meet business objectives and goals
Maintains accurate records utilizing ERP system
Communicates with regional sales team and site operations for status of order and position of sales
Provides sales and administrative support for pricing and invoicing
Strives to maintain share with assigned accounts, always looking for opportunities for growth and new business
What you\'ll bring
1+ year of related experience in inside sales, customer service, or similar, preferably within a manufacturing setting
Excellent written and verbal communication skills, including dynamic telephone presence
Ability to influence internal and external customers with proven client relationship and rapport-building skills
Highly organized with a track record of exceptional follow-up, demonstrating a strong sense of urgency and time management skills
Strong attention to detail and accuracy
System/ computer skills in MS Office- Excel, Word, and ERP such as Syteline
Bringing a collaborative approach, demonstrating a positive attitude and being a great team player
Demonstrating sound judgment, discretion, and preserving confidentiality
Also great if you bring / preferences
Minimum Associate degree preferred
Experience in oil and gas manufacturing, knowledge of the industry, pricing structures, and precision components highly desired
Comprehensive understanding of manufacturing systems, especially production and inventory control
Dover Precision Components Dover Precision Components (\u0027DPC\u0027) (\u0027the Company\u0027) is part of Dover Corporation\'s Pumps and Process solutions segment. DPC holds market leading positions globally and delivers performance-critical solutions across the oil & gas, power generation, marine, industrial, chemical and general processing markets. We design and manufacture mission-critical equipment components to deliver more affordable, cleaner energy solutions and enable manufacturers to operate more efficiently.
We deliver customer success Dover Precision Components delivers products and services that enhance performance, improve safety, reduce carbon emissions, and accelerate clean energy adoption, through collaborative customer relationships, expert engineering, and an innovative culture. Our strong company portfolio is comprised of long products and services offered under Cook Compression, Cook Mechanical Field Services, Waukesha Bearings, Waukesha Magnetic Bearings, Inpro/Seal, Bearings Plus, and FW Murphy Production Controls. Our global footprint reaches more than twelve locations in the Americas and more than six locations in Europe and China.
Building potential. Sustaining performance. Boosting futures. We are diligent in recognizing our employees\' needs and providing an enriching experience through professional developmental opportunities. Our authentic, collaborative company culture, combined with a competitive suite of health and welfare offerings, emulates who we are.
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position\'s responsibilities, a candidate\'s work experience, a candidate\'s education/training, the position\'s location, and the key skills needed for the position.
Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 9 Paid Holidays, 2 Floating Holidays and 3 weeks of vacation. Eligibility for benefits is governed by applicable plan documents and policies.
All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact hr@doverprecision.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.
#LI-AS6
#J-18808-Ljbffr