FirstCash
Overview
We are hiring for the
Retail Assistant Store Manager -2951
role at
FirstCash . This position partners with the Store Manager to lead day‑to‑day store operations, promote a positive/productive environment, recruit and develop staff, maximize financial goals, and manage customer relations and satisfaction. All employees may work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more. Pay and Benefits
Pay range: $15.45 to $18.45 per hour Commission: The role offers an easily achievable commission structure; Assistant Store Managers have the potential to earn 2–8% commission based on the gross profit of their personal performance (commission plan is proprietary). The ability to earn unlimited commission above your hourly base rate where applicable; and up to 8% on transactions in some cases (may average an additional amount per hour). Vacation: One week of paid vacation after six months of active, full‑time service. Eligible employees receive an additional week after completing one year, and two weeks after each anniversary thereafter; 120 hours after five years. Sick/Personal: 8 hours after six months; 16 hours each anniversary thereafter (years 2–5); 24 hours after five years. Employee discounts are available on the first day of active employment. Tuition Reimbursement with FirstCash Education (up to $2,000 per year) is available to full‑time employees who meet minimum program requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks! Auto‑enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Position Summary
We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day‑to‑day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This position sets the tone for a customer‑centric environment. Alongside the Store Manager, this role analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company’s asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. This position offers an hourly wage, plus Assistant Store Managers earn commission based on productivity and a bonus based on store performance. Actual pay will depend on location, qualifications, and experience. Responsibilities of an Assistant Store Manager
Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues. Monitor and assist in the training of Pawnbrokers so their development meets the prescribed FirstCash standards. Recruit top talent by sourcing candidates through company‑prescribed channels. Open and close the store, including counting cash drawers and merchandise, and ensuring procedures protect assets. Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans. Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and reporting. Evaluate the store’s financial statements and drive profitability through communication and goal setting. Ensure operating standards meet or exceed FirstCash standards. Monitor loan qualification and buying processes to ensure value and integrity of loans issued. Complete assigned tasks and training for self‑development as requested. Communicate clearly with employees to ensure understanding of the store’s mission and profit objectives. Remain up‑to‑date on product knowledge. The Assistant Store Manager acts as manager on duty in the absence of the Store Manager. Other related duties as assigned. Minimum Requirements & Qualifications
Must be willing and able to perform duties and tasks for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting) in accordance with federal, state, and local law. Must be willing and able to lift/carry up to 50 pounds. Demonstrated ability to effectively supervise others. Ability to work with firearms and to become firearms certified. Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage areas. Minimum Age: 18 years old High School Diploma, GED, or equivalent experience Ability to work in multiple locations as business needs dictate. Must have the ability to work a flexible retail schedule including weekends and holidays. Assistant Store Managers will work 40+ hours a week; hours are based on business needs and not guaranteed. Computer literate and able to operate POS systems and standard office equipment. Ability to multi‑task in a fast‑paced environment. Detail‑oriented with strong organizational skills. Analytical skills. Cash handling experience is required. Ability to work independently with minimal supervision. Excellent work ethic and strong business sense. Bilingual applicants are encouraged to apply! Commission Plan
The employee commission incentive plan is proprietary to FirstCash. Assistant Store Managers have the potential to earn 2‑8% commission, based on the gross profit of their personal performance. Applicants are provided more details during the interview process. Note: The information contained in this description is not intended to be an all‑inclusive list of duties and responsibilities of this job. Management reserves the right to assign or reassign duties at any time. Duties and responsibilities may change due to reasonable accommodation or other reasons. Pay rates will not be below any applicable local minimum wage requirements. Earned Wage Access is a service provided by NetSpend; signup to this program by the employee is required; restrictions and fees apply. FirstCash 401K program is available to all employees 21 years of age (or older). Maximum base pay rate is derived from the applicant’s previous experience and skill sets applicable to the specific position needing to be filled. Submission of your application confirms your opt‑in to receive text, email, and phone communications from the FirstCash Talent Acquisition Team. Message and data rates may apply. You can unsubscribe to text messages by replying STOP. You can unsubscribe from emails by clicking unsubscribe in the email. See https://firstcash.com/privacy-policy for more information. FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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We are hiring for the
Retail Assistant Store Manager -2951
role at
FirstCash . This position partners with the Store Manager to lead day‑to‑day store operations, promote a positive/productive environment, recruit and develop staff, maximize financial goals, and manage customer relations and satisfaction. All employees may work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more. Pay and Benefits
Pay range: $15.45 to $18.45 per hour Commission: The role offers an easily achievable commission structure; Assistant Store Managers have the potential to earn 2–8% commission based on the gross profit of their personal performance (commission plan is proprietary). The ability to earn unlimited commission above your hourly base rate where applicable; and up to 8% on transactions in some cases (may average an additional amount per hour). Vacation: One week of paid vacation after six months of active, full‑time service. Eligible employees receive an additional week after completing one year, and two weeks after each anniversary thereafter; 120 hours after five years. Sick/Personal: 8 hours after six months; 16 hours each anniversary thereafter (years 2–5); 24 hours after five years. Employee discounts are available on the first day of active employment. Tuition Reimbursement with FirstCash Education (up to $2,000 per year) is available to full‑time employees who meet minimum program requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks! Auto‑enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Position Summary
We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day‑to‑day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This position sets the tone for a customer‑centric environment. Alongside the Store Manager, this role analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company’s asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more. This position offers an hourly wage, plus Assistant Store Managers earn commission based on productivity and a bonus based on store performance. Actual pay will depend on location, qualifications, and experience. Responsibilities of an Assistant Store Manager
Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues. Monitor and assist in the training of Pawnbrokers so their development meets the prescribed FirstCash standards. Recruit top talent by sourcing candidates through company‑prescribed channels. Open and close the store, including counting cash drawers and merchandise, and ensuring procedures protect assets. Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans. Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and reporting. Evaluate the store’s financial statements and drive profitability through communication and goal setting. Ensure operating standards meet or exceed FirstCash standards. Monitor loan qualification and buying processes to ensure value and integrity of loans issued. Complete assigned tasks and training for self‑development as requested. Communicate clearly with employees to ensure understanding of the store’s mission and profit objectives. Remain up‑to‑date on product knowledge. The Assistant Store Manager acts as manager on duty in the absence of the Store Manager. Other related duties as assigned. Minimum Requirements & Qualifications
Must be willing and able to perform duties and tasks for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting) in accordance with federal, state, and local law. Must be willing and able to lift/carry up to 50 pounds. Demonstrated ability to effectively supervise others. Ability to work with firearms and to become firearms certified. Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage areas. Minimum Age: 18 years old High School Diploma, GED, or equivalent experience Ability to work in multiple locations as business needs dictate. Must have the ability to work a flexible retail schedule including weekends and holidays. Assistant Store Managers will work 40+ hours a week; hours are based on business needs and not guaranteed. Computer literate and able to operate POS systems and standard office equipment. Ability to multi‑task in a fast‑paced environment. Detail‑oriented with strong organizational skills. Analytical skills. Cash handling experience is required. Ability to work independently with minimal supervision. Excellent work ethic and strong business sense. Bilingual applicants are encouraged to apply! Commission Plan
The employee commission incentive plan is proprietary to FirstCash. Assistant Store Managers have the potential to earn 2‑8% commission, based on the gross profit of their personal performance. Applicants are provided more details during the interview process. Note: The information contained in this description is not intended to be an all‑inclusive list of duties and responsibilities of this job. Management reserves the right to assign or reassign duties at any time. Duties and responsibilities may change due to reasonable accommodation or other reasons. Pay rates will not be below any applicable local minimum wage requirements. Earned Wage Access is a service provided by NetSpend; signup to this program by the employee is required; restrictions and fees apply. FirstCash 401K program is available to all employees 21 years of age (or older). Maximum base pay rate is derived from the applicant’s previous experience and skill sets applicable to the specific position needing to be filled. Submission of your application confirms your opt‑in to receive text, email, and phone communications from the FirstCash Talent Acquisition Team. Message and data rates may apply. You can unsubscribe to text messages by replying STOP. You can unsubscribe from emails by clicking unsubscribe in the email. See https://firstcash.com/privacy-policy for more information. FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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