IBC Bank
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers, and communities. IBC Bank hires talented, creative, and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement, and relationship building, leading to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer-centric and strive to provide an excellent customer experience.
Time Type:
Full time
This is an in-office position.
Department:
220 Commercial Lending
Job Summary: The Commercial Sales Representative I position is responsible for providing efficient and accurate customer and banking services while delivering the “IBC Experience”. Duties must be carried out accurately and efficiently in a fast-paced environment. This includes meeting customer needs by offering bank products and services, establishing new relationships, and enhancing sales. It offers a career-oriented opportunity for individuals.
Job Description: ESSENTIAL JOB FUNCTIONS The statements in this job description are intended to describe the general nature of the work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Delivers the IBC Experience by providing prompt, efficient, and friendly customer service that results in sales.
Listens carefully, creates a connection, and establishes relationships with prospective customers by suggesting bank products and services that will benefit them.
Assists customers with account-related requests such as establishing or closing an account, inquiries about bank products and services, questions about transactions, transferring funds, notifying about check orders or debit cards, and updating contact information. This may involve interacting with other bank departments.
Logs and updates the bank’s system (Horizon) with notes regarding customer interactions.
Supports the International Officer with loan collection, overdrafts, clearing exceptions, certifications, and dormant accounts.
Assists in the origination and servicing of deposit accounts and loans, gathering all required documentation to comply with bank policies and procedures.
Skills:
Customer service and goal-oriented.
Preferably bilingual in English/Spanish for border markets.
Effective communication (speaking and writing).
Attention to detail.
Able to process transactions accurately and efficiently.
Proficient in computer skills, knowledgeable in Microsoft Office applications.
Team player.
Basic math skills.
Instructing and time management skills.
Education:
High school graduate or GED equivalent.
Experience in managing and servicing loan and deposit portfolios with a Commercial Sales Associate II and Commercial Lending Officer.
Ability to meet customer financial needs by offering products and services through the Referral Program.
Discretion in handling confidential customer information.
Participation in meetings, events, and outreach projects.
Other duties as assigned.
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Time Type:
Full time
This is an in-office position.
Department:
220 Commercial Lending
Job Summary: The Commercial Sales Representative I position is responsible for providing efficient and accurate customer and banking services while delivering the “IBC Experience”. Duties must be carried out accurately and efficiently in a fast-paced environment. This includes meeting customer needs by offering bank products and services, establishing new relationships, and enhancing sales. It offers a career-oriented opportunity for individuals.
Job Description: ESSENTIAL JOB FUNCTIONS The statements in this job description are intended to describe the general nature of the work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Delivers the IBC Experience by providing prompt, efficient, and friendly customer service that results in sales.
Listens carefully, creates a connection, and establishes relationships with prospective customers by suggesting bank products and services that will benefit them.
Assists customers with account-related requests such as establishing or closing an account, inquiries about bank products and services, questions about transactions, transferring funds, notifying about check orders or debit cards, and updating contact information. This may involve interacting with other bank departments.
Logs and updates the bank’s system (Horizon) with notes regarding customer interactions.
Supports the International Officer with loan collection, overdrafts, clearing exceptions, certifications, and dormant accounts.
Assists in the origination and servicing of deposit accounts and loans, gathering all required documentation to comply with bank policies and procedures.
Skills:
Customer service and goal-oriented.
Preferably bilingual in English/Spanish for border markets.
Effective communication (speaking and writing).
Attention to detail.
Able to process transactions accurately and efficiently.
Proficient in computer skills, knowledgeable in Microsoft Office applications.
Team player.
Basic math skills.
Instructing and time management skills.
Education:
High school graduate or GED equivalent.
Experience in managing and servicing loan and deposit portfolios with a Commercial Sales Associate II and Commercial Lending Officer.
Ability to meet customer financial needs by offering products and services through the Referral Program.
Discretion in handling confidential customer information.
Participation in meetings, events, and outreach projects.
Other duties as assigned.
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