DEUTZ Corporation
Location
Location: DPSC - West Position Summary
The Service Sales Manager is responsible for increasing Parts Sales with existing accounts and prospecting for new accounts in their assigned territory. They will solicit new business and maintain accounts through face-to-face and phone contacts, developing networks and industry contacts, promoting our value-added products and services, and keeping customer satisfaction a priority. The ideal candidate will achieve these goals with exceptional customer service skills and a results-driven attitude. Essential Duties And Responsibilities
Communicate parts orders and delivery instructions to counter people while coordinating with the service department on service work. Actively identify and develop new customer contacts to expand market share. Assist customers in solving problems and providing technical support. Act as a liaison between the customer and the company to ensure that the customer’s needs are adequately met. Keep abreast of new products, competition, and pricing trends. Coordinate relationships with New and Used Equipment prospects. Promote the sale of parts and accessories and act as an advisor to wholesale or retail customers. In conjunction with Credit management, establishes payment methods for service and wholesale parts. Facilitate the set-up of a DEUTZ account with new customers to simplify doing business together. Follow up on and confirm customer requirements and orders to ensure satisfaction. Review special orders and pricing with the manager for approvals. Deliver orders and pick up returns from customers, as needed. Effectively and efficiently manage required reports and paperwork (budgets, travel, CRM, call reports, expense reports, timesheets, etc.). Focus on promoting DEUTZ service, including Xchange engine and parts sales. Perform other duties to meet business needs. Other Qualifications
Excellent communication skills, both oral and written, with the ability to work with multiple departments and personalities. Exceptional attention to detail and follow-through under tight timelines and pressured situations. Outstanding priority management, time management, and organizational skills. Ability to self-start and work without close supervision, understand what needs to be done, and take the required actions. Capable of analyzing data and interpreting the results to drive solutions. A high-energy, results-driven individual that is process oriented with the ability to implement continuous improvement initiatives. Supervisory Responsibility
Individual Contributor Travel Requirements
Frequent weekly travel within the territory, and quarterly travel to other local and outside assigned territory locations may be required with overnight stays. Minimum Requirements
Must possess a valid driver’s license, be insurable by the company, and can operate a company vehicle in accordance with all state and federal laws, company policies, and guidelines. Basic knowledge of Microsoft Office (Word and Excel). Required Qualifications
High School Graduate or G.E.D 3+ years of recent/relevant experience with outside sales. 3+ years’ experience in sales of parts and services in the engine industry. Physical Requirements
Manufacturing assembly and warehouse environment. Subject to noise, dust, diesel fuel, oil, and extreme hot/cold temperatures. No A/C. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any related duties, as assigned by their supervisor. EEO Statement
DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Machinery Manufacturing
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Location: DPSC - West Position Summary
The Service Sales Manager is responsible for increasing Parts Sales with existing accounts and prospecting for new accounts in their assigned territory. They will solicit new business and maintain accounts through face-to-face and phone contacts, developing networks and industry contacts, promoting our value-added products and services, and keeping customer satisfaction a priority. The ideal candidate will achieve these goals with exceptional customer service skills and a results-driven attitude. Essential Duties And Responsibilities
Communicate parts orders and delivery instructions to counter people while coordinating with the service department on service work. Actively identify and develop new customer contacts to expand market share. Assist customers in solving problems and providing technical support. Act as a liaison between the customer and the company to ensure that the customer’s needs are adequately met. Keep abreast of new products, competition, and pricing trends. Coordinate relationships with New and Used Equipment prospects. Promote the sale of parts and accessories and act as an advisor to wholesale or retail customers. In conjunction with Credit management, establishes payment methods for service and wholesale parts. Facilitate the set-up of a DEUTZ account with new customers to simplify doing business together. Follow up on and confirm customer requirements and orders to ensure satisfaction. Review special orders and pricing with the manager for approvals. Deliver orders and pick up returns from customers, as needed. Effectively and efficiently manage required reports and paperwork (budgets, travel, CRM, call reports, expense reports, timesheets, etc.). Focus on promoting DEUTZ service, including Xchange engine and parts sales. Perform other duties to meet business needs. Other Qualifications
Excellent communication skills, both oral and written, with the ability to work with multiple departments and personalities. Exceptional attention to detail and follow-through under tight timelines and pressured situations. Outstanding priority management, time management, and organizational skills. Ability to self-start and work without close supervision, understand what needs to be done, and take the required actions. Capable of analyzing data and interpreting the results to drive solutions. A high-energy, results-driven individual that is process oriented with the ability to implement continuous improvement initiatives. Supervisory Responsibility
Individual Contributor Travel Requirements
Frequent weekly travel within the territory, and quarterly travel to other local and outside assigned territory locations may be required with overnight stays. Minimum Requirements
Must possess a valid driver’s license, be insurable by the company, and can operate a company vehicle in accordance with all state and federal laws, company policies, and guidelines. Basic knowledge of Microsoft Office (Word and Excel). Required Qualifications
High School Graduate or G.E.D 3+ years of recent/relevant experience with outside sales. 3+ years’ experience in sales of parts and services in the engine industry. Physical Requirements
Manufacturing assembly and warehouse environment. Subject to noise, dust, diesel fuel, oil, and extreme hot/cold temperatures. No A/C. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any related duties, as assigned by their supervisor. EEO Statement
DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Machinery Manufacturing
#J-18808-Ljbffr