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Sessions West Coast Deli

FOH Server/Cashier NO LATE NIGHTS

Sessions West Coast Deli, Costa Mesa, California, United States, 92626

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FOH SERVER/CASHIER

Job Description The FOH Server/Cashier may work in the capacity of Cashier, Expeditor, and/or Greeter. The FOH Server/Cashier maintains a consistent customer service focus, pride of ownership, and a sense of urgency to delight the Guest. Enthusiastically greets Guests with a warm, genuine welcome and consistently follows high standards of service.

Responsibilities

Demonstrates strong comprehension of the menu including recipes, allergens, and dietary restrictions.

Processes Guest orders in person or by telephone using the POS, handles cash and credit/debit card transactions with accuracy while upholding register dialogue.

Follows all cash handling procedures, including fraud protection, and properly assigns and checks out drawers as required.

Presents food to Guests, circulates the dining room for service opportunities, pre-busses, and buses tables, and greets Guests who are entering, in line, or exiting the restaurant.

Maintains clean floors, buses, washes dishes, cleans and restocks bathrooms, wipes windows, and maintains the overall cleanliness of the restaurant.

Processes Guest orders at the register, pours beverages, answers questions about the menu, and keeps the front counter area clean and organized.

Restocks the ice bin, dries and cleans tumblers and glassware.

Communicates regularly and consistently with Guests and employees in other stations (BOH and FOH) to optimize service levels.

Other tasks as assigned.

Qualifications

Strong customer service personality and skills.

Prior experience in a customer service or restaurant environment preferred.

Ability to remain calm under pressure in a fast-paced environment.

Reliable transportation and ability to arrive at work on time with a positive attendance record.

Ability to work a flexible schedule, including weekends, holidays, and evenings.

Good communication, organization, and interpersonal skills to establish and maintain effective working relationships with co-workers.

Current Food Handlers Card or ServSafe Certificate.

Previous Experience

A minimum of 6 months experience as a Cashier in a hospitality or retail environment (restaurant experience preferred).

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Restaurants

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