MANTECH
Join to apply for the
Journeyman Field Support Technician
role at
MANTECH 2 days ago Be among the first 25 applicants Join to apply for the
Journeyman Field Support Technician
role at
MANTECH MANTECH
seeks a motivated, career and customer-oriented
Journeyman Field Support Technician
to join our team in
Doral, Florida.
Responsibilities Include But Are Not Limited To
Provide advanced onsite and remote technical support, specializing in complex troubleshooting and problem resolution. Diagnose and resolve hardware and software issues, install and configure equipment, and provide technical assistance to end users. Perform onsite maintenance, upgrade, and troubleshooting efforts, ensuring minimal disruption to client operations. Communicate complex technical concepts clearly to clients and help develop/maintain knowledgebase articles and training materials, contributing to team knowledge and support efficiency. Escalate complex issues to senior Technicians and contribute to process improvement initiatives.
Minimum Qualifications
HS diploma: a candidate holding a relevant Bachelor's degree may be granted 2 years’ experience credit for education. 3+ years of experience with 2+ years of position-specific relevant experience. Demonstrated experience troubleshooting hardware and software issues, including network troubleshooting and configuration. Proficiency in installing, configuring, and troubleshooting Windows operating systems. Experience with cybersecurity tools and best practices. Experience with end-user device support (desktops, laptops, mobile devices). Experience with Active Directory and remote desktop tools.
Desired Qualifications
Bachelor’s degree in information technology, computer science, or a related field. Experience with mobile device management (MDM) Solutions, cloud technologies (e.g., AWS, Azure), scripting and automation tools, and ticketing systems. CompTIA A+ Certification. Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.
Clearance Requirements
Must have an active Secret clearance.
Physical Requirements
Must be able to remain in a stationary position 50%. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at MANTECH by 2x Get notified about new Field Support Technician jobs in
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Journeyman Field Support Technician
role at
MANTECH 2 days ago Be among the first 25 applicants Join to apply for the
Journeyman Field Support Technician
role at
MANTECH MANTECH
seeks a motivated, career and customer-oriented
Journeyman Field Support Technician
to join our team in
Doral, Florida.
Responsibilities Include But Are Not Limited To
Provide advanced onsite and remote technical support, specializing in complex troubleshooting and problem resolution. Diagnose and resolve hardware and software issues, install and configure equipment, and provide technical assistance to end users. Perform onsite maintenance, upgrade, and troubleshooting efforts, ensuring minimal disruption to client operations. Communicate complex technical concepts clearly to clients and help develop/maintain knowledgebase articles and training materials, contributing to team knowledge and support efficiency. Escalate complex issues to senior Technicians and contribute to process improvement initiatives.
Minimum Qualifications
HS diploma: a candidate holding a relevant Bachelor's degree may be granted 2 years’ experience credit for education. 3+ years of experience with 2+ years of position-specific relevant experience. Demonstrated experience troubleshooting hardware and software issues, including network troubleshooting and configuration. Proficiency in installing, configuring, and troubleshooting Windows operating systems. Experience with cybersecurity tools and best practices. Experience with end-user device support (desktops, laptops, mobile devices). Experience with Active Directory and remote desktop tools.
Desired Qualifications
Bachelor’s degree in information technology, computer science, or a related field. Experience with mobile device management (MDM) Solutions, cloud technologies (e.g., AWS, Azure), scripting and automation tools, and ticketing systems. CompTIA A+ Certification. Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.
Clearance Requirements
Must have an active Secret clearance.
Physical Requirements
Must be able to remain in a stationary position 50%. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at MANTECH by 2x Get notified about new Field Support Technician jobs in
Miami, FL . On-Call IT Technician - PC, Mac & Desktop Support Miami-Fort Lauderdale-West Pal
Palm Springs, FL $17.31-$85.38 1 month ago Doral, FL $70,000.00-$80,000.00 1 week ago IT Support Technician (Apple Enterprise Experience Required)
Fort Lauderdale, FL $22.00-$25.00 2 weeks ago On-Call IT Technician - PC, Mac & Desktop Support Miami-Fort Lauderdale-West Pal
Fort Lauderdale, FL $40.00-$45.00 1 day ago Mac & Windows End User Support Technician
Miami, FL $40,000.00-$80,000.00 3 weeks ago Miami, FL $40,000.00-$55,000.00 2 weeks ago Miami, FL $108,000.00-$156,000.00 3 weeks ago Doral, FL $61,900.00-$141,000.00 1 week ago Junior Enterprise Service Desk Technician
Staff Support Technician-Service Now Administrator
Doral, FL $39,400.00-$59,400.00 3 days ago Miami Beach, FL $4,000.00-$8,000.00 3 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr